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1
of 8
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Augusta - Georgia
Job Summary

This position interfaces with Rockwell Automation’s customers in which the Asset Management Professional (AMP) will be located onsite at a customer location. AMP also interfaces with field sales and support management, corporate account managers, product group and corporate sales management, and local authorized distributor. Principle responsibilities include on-site resource for all customer repair needs, consulting services, report management, installed base evaluations, renewal parts, Third party repair, and quantifying Rockwell Automation sales leads.

  • Manage the repair process by collecting and entering data into SAP on a daily basis, obtaining, and presenting quotes including coordination of shipping and receiving activities at the customer site.

  • Identify, recommend, and implement process improvements in regards to the MRO/repair process with focus on plant reliability.

  • Works with customer’s Management and Technicians to identify cost savings opportunities.

  • Critical Asset Analysis-Identify critical assets and assist maintenance with predictive and/or preventative maintenance strategies-help with culture change.

  • Work with Allen Bradley and Third Party Product OEMs to provide appropriate repair documentation-root cause interpretation.

  • Identify Top “X” failures (as defined by customer) and assist maintenance with data to aid in understanding root cause and corrective action.

  • Work with OEMs and Repair Facilities to identify probable cause and recommend appropriate corrective actions to reduce number of failure occurrences.

  • Monitor repair turnaround times from OEMs and Repair Facilities. Interpret trends and issues and coordinate with extended team to reduce turn around time.

  • Spares optimization on existing and new equipment(future).

  • Provides consultative, transactional and analytical services to the customer including gathering relevant product data and creating metrics reports and databases that would aid in project status reports.

  • Implements mutually agreed upon process recommendations with plant.

  • Develop customer reports and conduct customer meetings for report out on KPI status and open issues.

  • Process Management (SOP, Training of process, KPI’s, Environmental Concerns/Best Practices).

  • Data Analysis/Recommendations (Inventory Levels, Failure Trends, Repair History Trends, Pricing Considerations, Repair Process, Correct/Right Parts, Obsolescence Management).

  • Monitors equipment trends at Customer Location.

  • Provide Recommendations for the use of predictive maintenance technologies.

  • Conducts root cause failure analysis (RCFA), Reliability-Centered Maintenance (RCM), fault tree analysis (FTA), and reliability block diagrams (RBD).

  • Assists in setting required training and standards based upon failure modes identified.­

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Monterrey
Job Summary
Manage global corporate accounts making global coordination to pursuit projects.
Manage and Promote Automation products and services with the Focus Accounts
Supporting and develop new accounts within an assigned territory, building effective business relationships.
Manage and implement sales strategies basis, resulting in sustained and aggressive growth. Maintaining effective relationships with the Distributor.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milwaukee - Wisconsin
Job Summary

The Data Strategy Program Manager is responsible for defining and facilitating data architecture, process and capability solutions aligned to Digital Business Transformation strategy and deliverables. Working across Rockwell Automation, the Data Strategy Program Manager identifies stakeholder requirements for product/customer information, and translates/applies them to efficient, effective, sustainable data capabilities to enable the requirements. This position will play a key role in the implementation and deployment of Rockwell’s SAP Hybris solution for product information management, as well as contribute to defining a vision for how Rockwell Automation can leverage data as a strategic asset in pursuit of making our customers, partners and businesses more successful.

Essential Functions:

  • Be a conduit between customer experience and business strategy requirements, and data technology/capability delivery.

  • Synthesize the information needs of customer-facing stakeholders and partners into requirements and execution plans.

  • Play a key role in the implementation of SAP Hybris for product information management and eCommerce, and be a subject matter expert for delivering future capabilities through the platform.

  • Provide insight and guidance to the Digital Business Transformation program on data architecture, technology and management best practices.

  • Help define tools and processes for the administration and management of enriched product content.

  • Collaborate with IT/BICoE to drive development of product and customer data models and architecture ensuring completeness, flexibility and scalability.

  • Manage projects according to plan and roadmap, ensuring scope integrity and successful completion.

  • Contribute to the with focus on personalization and entitlement, establishing a single source of reference for product content (master through enriched), and leveraging data to support new service and business opportunities.

  • Be an active and influential voice among functional data owners across the company in driving an enterprise data management vision and strategy.

  • Contribute to the Digital Business Innovation pillar of identifying trends, insights and best practices around Digital operations, customer experience and technology.

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Austin - Texas, Dallas - Texas, Houston - Texas
Job Summary

Available work locations;
Texas–Dallas
Texas–Austin
Texas–Houston


This position will be responsible for driving sales growth in North America for the Connected Services business suite of offerings within their assigned geographic region. This role will require extensive collaboration with the North America sales districts and key strategic partners in order to build upon existing customers and develop new customers. Global collaboration and project coordination will be needed as required.

  • Responsible for the business development of the Rockwell Automation offerings that are focused on networking, security and virtualization hardware and services.
  • It is essential to have an understanding of product line business centered on Networking, Security and Virtualization to differentiate, develop, lead and close opportunities across all vertical sectors.
  • Communication & collaboration with the Rockwell Automation Product Business Units and Global Sales teams and key strategic partners is essential to disseminate the Consulting strategy and align company product road maps along with sales and marketing strategies & tactics.
  • Leadership to drive accelerated growth results including the development of collateral and participation to assist the sales force following the Disciplined Sales Process in identifying and meeting requirements.
  • Develop territory sales, distributor and customer competency through Conducting regular learning sessions, participate in/coordinate Rockwell lead and co-marketed network seminars and trade shows.
  • Collect, analyze and communicate market data including competitive information, trends, key wins/losses and service development needs to the BU product management teams.
  • Work with Technical service Engineers to develop the Scope of Supply and Bill Of Materials for proposals.
  • Achieve assigned targets in terms of business revenue and management objectives.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
New York - New Jersey, Baltimore - Maryland, Charlotte - North Carolina, Philadelphia - Pennsylvania, Richmond - Virginia, York - Pennsylvania
Job Summary

The Global OEM Tech Consultant (GOTC) is responsible for product and technology adoption with partner OEM’s in support of the Rockwell Automation OEM sales program. It provides a foundation for Rockwell Automation’s reputation of excellence and knowledge of automation technology. The GOTC is a position that has extensive domain knowledge of the industry and applications being served along with in-depth knowledge of the Rockwell Automation products, technology and system architecture in order to provide domain level expertise consulting.

Typical activities include Proof of Concepts, control system design review, application programming consulting and assistance, technical demonstration and presentation, focused application training, app notes development, application library code development, startup engineering support, FAT Support.

Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 and 14000, government regulations (e.g., health, safety, quality, and environmental), and functional policies published on the Rockwell Automation Information Network.

Participate in development of application library code and templates that can be shared with the greater global technical community. Use existing library code as appropriate for OEM developments to leverage existing IP.


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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Seoul
Job Summary
Dedicate focused effort and resources to provide selling support to key Rockwell Automation accounts. Develop an annual strategic sales plan to target support for the accounts which includes the objectives, strategies and action plans for an identified functional unit within Rockwell Automation. Integrate these plans into branch/regional office strategic plans.
Establish relationships with high levels of customer management. As well as other levels. Make sales calls on regular customers on a periodic basis, informing them of Rockwell Automation products and product application.
Help coordinate activities of Rockwell Automation worldwide in the coverage of key accounts. Insure opportunities for additional business are acted upon and monitor Rockwell Automation performance on a continuing basis.
Describes customer requirements for the more complicated modifications of Rockwell Automation products, and co-ordinates the efforts of the technical specialists for development of proposals. Presents proposals to customersView More
Industry:
Not Specified
Job Category:
Engineering and Technicians, Sales, Services, and Solutions
Location:
Kiln Farm
Job Summary
DESCRIPTIONDevelops technical solutions and management processes by means ofimplementing systems or enterprise wide solutions, using the company?sor a third-party?s hardware/software products. Develops and recommendssolutions and strategies, based on the analysis of customer businessgoals, objectives, needs, and existing systems infrastructure.Participates in sales and proposal presentations in addition tocompleting ongoing team account activities. Identifies additionalproduct/services opportunities in customer organization.JOB COMPLEXITYWorks on issues of diverse scope where analysis of data requiresevaluation of identifiable factors. Demonstrates good judgment inselecting methods and techniques for obtaining solutions.SUPERVISIONNormally receives little instruction on day-to-day work, generallyinstructions on new assignments.EXPERIENCETypically requires a minimum of 5 years of related experience.KNOWLEDGE/SKILLA experienced professional with a full understanding of areaof specialization; resolves wide range of issues in creative ways andeffective ways.SCOPEReceives assignments in the form of objectives and determines theprocess by which to meet goals.INTERACTIONFrequently interacts with peers and customers to gain cooperation ofothers or conduct presentations of technical information/projectactivities. Networks with senior internal/external personnel in own areaof expertise.EDUCATIONBachelors DegreeLEVELPROF 3View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions, Supply Chain and Operations
Location:
Horsham
Job Summary
Summary: Rockwell Automation has a core global team developing large scale proposals as a Main Automation Contractor (MAC). This involves the collation of many facets including; Integrated Control, Power and Safety (ICPS) solutions plus third party equipment from instruments through to EHouses. Drawing on experiences, technologies and support from our offices around the globe, the LPP group is able to provide large scale solutions and proposals using all the available Rockwell Automation products within the PlantPAx (DCS) environment plus integration of third party solutions to present turnkey proposals throughout the worldwide operations – see below.

The LPP Proposals Manager possesses and demonstrates a thorough knowledge of all aspects of ICPS and an understanding of all key items within the automation and supply aspects of MAC contracts. They have the ability to understand hardware and software compatibility across various platforms and in various environments. They have the experience of tendering, including sub-contract management either directly or through Consortia, for large systems, often to tight deadlines and within budget and take into account the whole project lifecycle, from initial design concepts through to installation. As MAC solutions contain a high level of Engineering Design scope, details planning and costing of this remains a key focus in the development of a solution
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Houston - Texas
Job Summary

The primary responsibility of the Solutions Consultant is to lead the front-end of proposal opportunities within an assigned vertical of the systems and solutions business. This includes marketing the products and services and managing the quoting, customer and sales contacts required to obtain planned level of incoming business. The position combines significant elements of Sales, Marketing and Engineering. Besides the generation of quotations and customer visits, this person is also responsible for being the liaison and technical expert to support appropriate market channels. This channel support includes providing application expertise of systems and solutions for their specific industries. Although there are no direct reports to this position, it is expected that persons in this position will manage the expectations and associated activities of sales, engineering, project management, customers and business unit management toward obtaining stated goals for their specific industry business. It is expected that this position will be directly responsible for providing booking levels commensurate with planned level requirements for their specific industries.

ESSENTIAL FUNCTIONS:

Functional

  • Have the ability to quickly learn and articulate the features and benefits of new products and solutions, and use this information in developing new customer opportunities for our business.

  • Assist appropriate channels for business in contacting customers at appropriate management levels in the pursuit of systems and solutions business and maintaining present customers and customer base.

  • Be the commercial leader in negotiations where appropriate.

  • Collaborates with sales, proposals, engineering and project Management team to establish a value proposition, competitive positioning, and pricing strategies to maximize revenue and gross margin dollars while minimizing risk based on scope identification of system requirements in RFQ documents.

  • Establish mitigation strategies by performing risk analysis working closely with Contracts & Negotiations. Assure proper definition and delimitation of scope is properly stated within documentation.

Leadership

  • Create and present solutions to customers at multiple levels.

  • Responsible for following all company DOA policies and procedures. An understanding of the proposal process, and the skills associated with proposal management, procedures and generation (i.e. iPE procedures, writing, costing, margin, Terms & Conditions, etc.).

Interpersonal

  • Communications with project teams to ensure that they have all of the information required to successfully implement projects.

  • Interface and provide direct input with other RA product groups such that the corporate sales and marketing goals are united.

  • Uses creative and innovative approaches to deliver value to both customers and the company. Understands the RA product landscape, as well as emerging technologies, and educate resources on new and innovative business solutions for our customers.

Business

  • Make appropriate & timely decisions based on current information and ensure adherence to existing company policy relating to delegation authority.

  • Develop, jointly with sales managers, strategies that align with specific vertical sales activities.

  • Supports efforts within region by leveraging business partners.

  • Searches for ways to deliver additional value and better support to customers.

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Industry:
Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Oil & Gas, Water Wastewater
Job Category:
Sales, Services, and Solutions
Location:
Chelmsford - Massachusetts
Job Summary

This position oversees the development of strategic market/product line business models in designated market segments; identifies lead customers; and develops key partnerships. Responsible for conducting make- versus-buy analysis from a partnership/acquisition perspective.

Do you work hard alongside talented people every day? Do you excel when you are in the middle of a challenging project, thrive when things get complex, and yawn when everything goes according to plan?

This position is for you if you have a natural gift for understanding and assessing customer problems, market opportunities and major trends. Armed with these insights, you are the passionate voice with internal stakeholders, lead customers and technology partners. We work in an open, collaborative environment and seek talented individuals who enjoy problem solving and straying outside the routine.

Responsibilities

  • Initiate proof-of-concept projects based on market analysis, research, data and industry trends.

  • Conduct business evaluation of third party services, technology and platforms for potential partnerships.

  • Synthesize research findings and craft data into compelling presentations.

  • Works on complex and ambiguous issues were analysis of data requires an in-depth evaluation of variable factors.

  • Manage strategy projects and lead joint teams in creating timelines and tracking progress.

  • Understand current industry trends and to aid in the establishment of sound business practices.

  • Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Chengdu
Job Summary
Responsible for meeting sales targets (orders & shipments) for assigned account package.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Xiamen
Job Summary
Responsible for meeting sales targets (orders & shipments) for assigned account package.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Shanghai
Job Summary
Responsible for meeting sales targets (orders & shipments) for assigned account package.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Shanghai
Job Summary

Responsible for Technical Training, Marketing Technical Support, Pre-sales & Post-sales Support of Process Solutions.
<!--[endif]-->Engage into assigned account package in technical part to drive growth

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Bayswater
Job Summary
This customer focused role is responsible for creating a superior customer experience. The Customer Care Analyst provides daily front line customer service, manages service tickets for effective issue to resolution, executes standard processes in the SAP business system, applies critical analysis and problem solving, manages escalations, communicates with stakeholders and contributes to assigned projects for continuous improvement.

This customer facing role will be responsible for meeting customer requirements for ordering and delivery of RA products, organising field engineers to site and managing the return of products under the warranty process. The individual is responsible for establishing and maintaining relationships with Distributor partners, End Users, OEMs, and System Integrators, while engaging with internal sales and product teams to ensure effective and efficient resolution of customer issues and opportunities.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Shanghai
Job Summary
Ensure implementation of the IA Business Plan for East Region. Provide inputs & support for related Commercial Plan Development & Implementation in the region..View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Shanghai
Job Summary
Take charge of the reporting of frontlog (sales opportunities) and GDSP (Global Discipline Sales Process) performance, by industry, by customer segment, by geography, by BU, and down to each individual account manager.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Xiamen
Job Summary
Provide technical, application expertise to customers in order to drive conversion activities and fuel sales growth with strategic OEMs.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Shanghai
Job Summary
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Sao Paulo
Job Summary
Auxiliar os especialistas em LVM, bem como os engenheiros comerciais, a suportar a equipe de vendas nas negociações para fechamento de contrato sob o ponto de vista técnico e comercial, a partir da elaboração de proposta técnico-comercial para CCMs de baixa tensão. • Ler e analisar esspecifificações técnicas e comerciars dos clientes;
• Elaborar propostas propostas técnicas e comerciais de CCMs de baixa tensão, a partir das informações recebidas dos clientes;
• Auxiliar na elaboração da melhor solução tecnica e comercial para a oferta;
• Auxiliar na análise de custos;
• Verificar qualquer falta de informações necessárias para o orçamento e escalar para o responsável, a fim de acelerar os procedimentos de elaboração das propostaspara cima;
• Usar a ferramenta de orçamento padrão da empresa, incluindo impostos, faixas e gerar os valores finais, visando manter os dados atualizados, evitando a não conformidade com a situação real;
• Contatar e interagir com parceiros para cumprimento do escopo necessário;
• Manter organizada toda e informação e os documentos relacionados às ofertas, de acordo com os precedimentos padrões da empresa;
• Atender e realizar outras atividades profissionais correlatas e inerentes ao cargo, conforme orientação e solicitação do superior imediato;
• Atuar com responsabilidade ambiental;
• Desenvolver suas atividades atendendo as exigências da legislação vigente em Saúde, Segurança e meio ambiente bem como os procedimentos e políticas da Rockwell Automation.
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