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1
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Industry:
Not Specified
Job Category:
Corporate
Location:
Milwaukee - Wisconsin
Job Summary
The Rockwell Automation Leadership Development Program (LDP) is a fast-paced, early career, two-year rotation program within the Information Technology group.

Information Technology LDP associates will complete four six-month rotations as an IT Analyst. Rotation areas could include:
  • Agile Delivery Teams
  • Data Analytics & Insights
  • IT Service Strategy
  • IT Enterprise Architecture
  • IT Business Partnership
  • IT Security & Controls
  • Unified Communications & Collaboration
  • Desktop Support in RA IT Zone
  • Global End User Training of IT Services
Potential rotation assignments:
  • Research and define IT service costs to the business
  • Support project and organizational change management, communications, training
  • Optimize security policies, procedures and toolsets
  • Clarify architecture roadmaps to business users’ needs
  • Enable strategy of content management and collaboration tools
  • Provide desktop support and training in RA’s onsite IT Zone and virtually around the globe
  • Optimize IT’s internal web presence
  • Drive cost reduction initiatives. Lead a project to improve process efficiency and carry through to implementation

LDP Members perform in a full time professional capacity throughout the program. Rotational assignments are designed to provide comprehensive exposure to the company’s business structure and IT organization. This fast-paced, early career, high visibility program develops the skills needed to become a future business leader at Rockwell Automation.

Rockwell Automation will match your background, skills, and interests to current business needs – each experience is unique. You will gain hands-on learning in key business areas, assume responsibility for critical IT functions and will be recognized as a leader of change within the organization.


Rockwell Automation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

If you are an individual with a disability and you need assistance or an accommodation during the application process, email our Talent Acquisition representative at ratalentacquisition@ra.rockwell.com

EOE, M/F/Disabled, VetView More
Industry:
Not Specified
Job Category:
Corporate
Location:
Shanghai
Job Summary

Overall responsibilities are for the delivery of all human resource activities within the country. This includes staffing, succession planning, training, compensation, benefits, employee relations and organization development. This person will provide council and direction on related matters to the business leaders in GRC.

The HR Head is expected to develop and maintain a high performance work environment consistent with the Rockwell Automation vision, values and culture and provide leadership in this area. The incumbent must be adaptable, resilient, change savvy, and customer-centered. The incumbent will also contribute to the development of our broader HR business objectives and partner with the functional/business leaders, directors and corporate leaders on a regular basis.

The candidate needs to be mobile and should have the potential to be part of the Global talent pool. In 3-4 years to become the Regional Director – HR Asia Pacific.

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Industry:
Not Specified
Job Category:
Corporate
Location:
Brussels
Job Summary
  • Receives and responds to requests concerning HR policies/programs.
  • Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions.
  • Appropriately routes requests from employees to others for additional information.
  • May respond to practices inquiries via online resources and/or telephone.
  • Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc.
  • Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.
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Industry:
Not Specified
Job Category:
Corporate
Location:
Austin - Texas, Milwaukee - Wisconsin
Job Summary
Position Summary

This portfolio product owner and people manager position is responsible for the End User Experience (EUX) capability vision, strategic requirements, and structured linkage to the business strategy with its three (3) product sub-capability teams (EUX Technology, EUX Services and EUX Applications) to deliver a stellar user experience to all business users needing and consuming IT services and support.

  • The overall success factor is to deliver IT support services through an automated, self-service, digital platform, functions and workforce that delights the business user community and meets their needs.
  • The product scope responsibilities include three product capabilities, teams and vendor services:
    • User Technology (PCs, Mobile, Citrix, Printers, Scanners, Collaboration and Experience rooms),
    • User Applications (Enterprise / LOB communication and collaboration platforms and applications) and
    • User Services (IT Service Desk, Field Services, IT Zones and IT Service Management processes and ServiceNow platform applications)
  • Collaborates and communicates with key stakeholders, IT Senior Management, Business & Shared Service Capability Owners and Product Owners to delivery their business outcomes and value, by providing Tier 0 / 1 /1.5 support that ensures a stellar user experience for 26K workforce that operate in 350 locations in 80 countries.
  • Establishes and coordinates relationships with key strategic EUX vendors.
  • Partners with Business and other Shared Service Capability Owners and sub-Capability Product Owners to create and maintain a holistic vision of End User Services that ensure effective delivery, management and improvement of services that align to and meet capability technology needs.
  • Ensures organizational readiness for new and/or matured IT processes and services with full accountability for controls in regulatory EUX processes used by the business and IT teams.
  • Develop, implement, monitor and improve Service Level and Operational Level Agreements, and their supporting KPIs to achieve optimal Operational Excellence and 90%+ Customer Satisfaction scores.
  • Ensure the capability teams work in an Agile methodology environment, learning and developing technology leadership and innovation, while collaborating with other Agile team members. Drive KanBan / Lean continuous improvement activities to ensure maturity levels continue to be achieved; champion continuous improvement initiatives.
  • Recruits and develops EUX employees ensuring the teams have the technical and customer experiences skills, temperament and intellectual processing capability necessary to deliver the results in a global diverse environment.
    • Ensures multi-year initiatives return substantiated financial or risk-mitigation value, while ensuring annual budgets meet their agreed cost and productivity targets.
    • Understands business priorities, rationalizes demand and communicates priorities to ensure workforce is working on the highest value activities. Helps translate incoming demand to required supply.
    • Management escalation and notification person for Capability Owners and Sr. Management during service disruption.
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Industry:
Semiconductor & Electronics
Job Category:
Corporate, Software and Engineering
Location:
Milwaukee - Wisconsin
Job Summary
Position Title: Hardware Project Engineer

Job Description:

Hardware Project Engineer (Rockwell Automation, Inc; Milwaukee, WI) Work with system, electronic/electrical, mechanical, and firmware design personnel to create project specifications. When appropriate, lead functional team activities. Participate in and/or lead development of the product architecture. Conduct investigation of hardware anomalies in association with the functional test team, customer support team, or other groups as needed. Debug and correct hardware related anomalies. Assume technical leadership of small team and/or mentor new engineers. Establish and maintain a detailed work breakdown structure and schedule for portions of electronic hardware design projects. Work with managers and development team to determine milestone contents and incorporate this information into the project schedule. Ensure development team's participation in the review of requirements and design specifications that may impact the team's area of responsibility. Participate in and lead analysis for agency certifications for electronic hardware, specifically from Underwriters Laboratories, International Electrotechnical Commission and Canadian Standards Association. Contribute to and/or lead team Design for Six Sigma efforts and Failure Mode and Effects Analyses. As required, lead interviews with product marketing and technical support teams as part of requirement refinement process. Stay current and well-informed on hardware engineering methodologies and technologies relevant to the company's industry through personal research, training and seminar participation. Provide reports and training to colleagues and management on new developments in relevant technology topics. Maintain and consistently apply knowledge of current policies, procedures, and standards pertaining to technical and administrative issues. Contribute to updates of the policies, procedures and standards for the improvement of department productivity and customer satisfaction. Travel required: up to 10% domestic and international. 40 hrs/wk, 9:00 am – 5:00 pm (Job Requisition Number #: Please insert).
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Industry:
Automotive, Entertainment, Fibers & Textiles, Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Marine, Metals, Mining, Minerals & Cement, Oil & Gas, Power Generation, Print & Publishing, Pulp & Paper, Semiconductor & Electronics, Tire & Rubber, Water Wastewater
Job Category:
Corporate
Location:
Katowice
Job Summary
Provides administrative support in the collections process. Prepares outstanding accounts reports and gathers credit and/or reference information. Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports. Assists in resolution of outstanding invoice problems from past due accounts. Responds to inquiries from customers or external collection resources. May place calls or send messages to those with unresolved issues.

JOB COMPLEXITY
Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

SUPERVISION
Normally receives little instruction on daily work, general instructions on newly introduced assignments.


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Industry:
Not Specified
Job Category:
Corporate
Location:
Milwaukee - Wisconsin
Job Summary

Reporting to the Internal Audit Manager, the Staff Finance Auditor will conduct Sarbanes-Oxley (SOX), operational and financial compliance audits across the organization. The Auditor will build a strong understanding of the various areas of the organization, develop a comprehensive understanding of the audit process, and get opportunities to work on special projects.

Key Accountabilities:

  • Performing audit procedures that will include documenting operating cycle walkthroughs, sample testing of detailed transactions and controls, financial analysis of accounting estimates and assumptions, and investigative analysis of the control environment effectiveness.

  • Preparing work papers that clearly support the audit conclusion in accordance with auditing principles.

  • Evaluating the design and operating effectiveness of the Company’s operational controls and internal controls over financial reporting (Sarbanes-Oxley compliance).

  • Identifying internal control enhancements, process improvement and cost saving opportunities.

  • Interfacing with management to review issues and developing practical, actionable recommendations.

  • Incorporate data analytics into audit procedures.

  • Developing and maintaining positive working relationships throughout the organization.



EOE, M/F/Disabled, Vet
#LI-AO1
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Industry:
Not Specified
Job Category:
Corporate
Location:
Austin - Texas
Job Summary

A program supports a strategic objective of one or more IT customers, and thereby directs one or more specific projects that are initiated to accomplish that objective. Those individual projects will have individual goals (and, if warranted, individual project managers) but are linked together and have specific dependencies that require holistic management in order to assure achievement of the overall program objective.

Key Responsibilities:

  • Designs, codes and tests new enterprise-wide applications
  • Assists in the support of existing applications
  • Writes high-quality code compliant with enterprise and industry regulations
  • Collaborates with business systems analysts and product owners to ensure understanding of business priorities
  • Analyzes and improves the efficiency of various systems and services
  • Proactively monitors industry trends and identifies opportunities to implement new technologies
  • Creates and executes required test scenarios/plans to ensure complete testing on all new and changed components
  • Helps to create a culture of openness, honesty, and transparency
  • Collaborates with capability team to build an agile culture in teams
Temperament
  • Ability to adapt to and assist colleagues to work through change and support change management processes
  • Strong team orientation and ability to collaborate with the business and IT organizations
  • Ability to retain and convey a positive attitude in challenging circumstances.
  • Act courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required.
  • Remain open to ideas; integrates multiple perspectives in decision-making.
  • Maintain a positive demeanor during periods of uncertainty, conflict, and stress.
  • Ability to influence and obtains results through others within Rockwell in a respectful way.
  • Open mindset and willingness to learn and promote new philosophies to impact culture and organizational transformation initiatives
  • Adapt appropriately to competing demands and shifting priorities.
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Industry:
Not Specified
Job Category:
Corporate
Location:
Milwaukee - Wisconsin
Job Summary

This role will provide strategic input, HR solutions, daily leadership, creative consultation, and leadership coaching/counseling with an HR Generalist team focused in North America supporting Manufacturing sites within OES. By working closely with the North America OES HR Business Partner, Plant Managers and local HR teams this leader assists in defining short-term and long-term organizational needs and solutions in focus areas of employee: engagement, inclusion, development, performance, compensation, acquisition, retention and the creation of a work environment fostering a high level of engagement.

This role plays a critical role partnering with HR Services, HR CoEs, and HR Business Partners to deliver the full value of HR to the business and also capture feedback from Rockwell Automation managers and employees for continuous improvement of HR processes. He/she is an engaged change agent for the implementation of Rockwell’s HR Delivery Model, by partnering with the HR Service Center and determining what competences need to be created or improved. He/she will direct the HR Generalists to provide support to the HR Service Center to improve employee experience.
This role will be responsible for direct management and development for the OES HR Generalist and Plant Lead teams within North America. Reporting to the North America Regional OES HR Business Partner.

Specifically someone who is/demonstrates:

Results Driven and Dedicated:

  • An energetic, resourceful and hands on individual with a strong service orientation, who commits himself/herself fully to the job and who is dedicated to developing and delivering outstanding work. A person, who consistently revisits, rethinks and proactively explores opportunities to improve the Human Resources function.

Leadership:

  • Self-starter who leads by example; who is effective in working with and through others.

Organizationally Savvy:

  • Can maneuver through complex situations effectively; is sensitive to how the organization functions. Able to anticipate needs and plan approach/strategy accordingly.

Excellent Communicator & Partner:

  • Has proven ability to partner with leadership and HR teams.

Strong Interpersonal Skills:

  • A good listener with outstanding interpersonal qualities and a natural, effective consultative style. Someone who is sought out for their opinions and counsel and who can forge and maintain close relationships, both internally and externally.

Effective Team Player:

  • A highly motivated team player who contributes to an atmosphere in which people work together, enthusiastically and effectively, in producing outstanding results


For the right candidate, this position could sit at any Rockwell Automation location in North America excluding Alaska and Hawaii.

EOE, M/F/Disabled, Vet
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#techjob​

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Industry:
Not Specified
Job Category:
Corporate
Location:
Hong Kong
Job Summary

Reporting to the GSM & PCB Controller, the Sr. Financial Analyst will support the Regional President and his staff in the Global Sales and Marketing (GSM) organization (Sales, Marketing, Sales Operations, Pricing) and Initiatives leaders (OEM, Process, Industry). The candidate will support the Asia Pacific business segment by providing visibility to commercial spending and communicating the key drivers of variances to forecast, plan and prior year. In addition, the role is responsible for consolidating regional results and forecast for orders and sales and help prepare Regional President and Finance Director for the Quarterly Performance Review. A function of this role would be to conduct strategic analysis on an ad-hoc basis, to help determine areas for investment. The role also supports Central FP&A’s ongoing efforts to provide insight into business performance while driving efficiency through appropriate standardization of reporting and support activities. Responsibilities include providing comprehensive financial support through the interpretation of business results and initiating control to improve financial performance of the business. Participate in monthly performance analysis, quarterly forecast, annual operating plan and business strategic reviews. Provide value-added analysis to management and act as a liaison between US headquarter, Poland Central FP&A and countries in the Asia Pacific region.

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Industry:
Not Specified
Job Category:
Corporate
Location:
Paris
Job Summary
Pour le département Facilities :
- Aide aux projets liés au service Facilities dans le but d’améliorer les locaux et le quotidien des salariés.
- Suivi administratif et reporting relatif au département facilities
- Contact avec les fournisseurs
- Gestion de planning
- Mise à jour et optimisation de base de données (fournisseurs, liste téléphoniques…)
- Aide à la préparation des documents

Pour le département Sales :
- Support des manageurs pour la préparation des documents de pilotage et des réunions

Profil recherché : idéalement apprentissage Licence Assistanat de Gestion ou de Direction
Organisation, rigueur, bonnes capacités relationnelles et capacité à travailler dans un environnement international sont indispensable pour ce poste.
Bonne maîtrise du pack office et particulièrement d’Excel (tableaux croisés dynamiques, mise en forme, fonctions de recherche…)
Anglais courant requis
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Industry:
Not Specified
Job Category:
Corporate
Location:
Cambridge, ON
Job Summary
Position Summary

The role of the Manufacturing Engineering Coop student is to provide support to the Manufacturing Engineering department in the following areas:
- Conduct time study, identify quick wins to reduce standard time in manufacturing operation.
-Identify automation opportunity and develop plan for implementation.
-Interface with all departments with the introduction of new products and the implementation of design change on the production floor.
-Prepare and release related documentation to support manufacturing processes.
-Provide manufacturing support by identifying and resolving manufacturing and quality related problems.
-Assist and support project execution in collaboration with senior engineering staff.
-Define and develop engineering solution to improve on manufacturing processes.
-Use data to drive decision and build a full end to end solution
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Industry:
Not Specified
Job Category:
Corporate
Location:
Cambridge, ON
Job Summary
Position Summary

The role of the Manufacturing Engineering Coop student is to provide support to the Manufacturing Engineering department in the following areas:
- Conduct time study, identify quick wins to reduce standard time in manufacturing operation.
-Identify automation opportunity and develop plan for implementation.
-Interface with all departments with the introduction of new products and the implementation of design change on the production floor.
-Prepare and release related documentation to support manufacturing processes.
-Provide manufacturing support by identifying and resolving manufacturing and quality related problems.
-Assist and support project execution in collaboration with senior engineering staff.
-Define and develop engineering solution to improve on manufacturing processes.
-Use data to drive decision and build a full end to end solution
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Industry:
Not Specified
Job Category:
Corporate
Location:
Milwaukee - Wisconsin
Job Summary
Position Summary

Rockwell Automation’s Global Public Affairs & External Communications team is seeking a manager for its global public affairs, external communications, and corporate social responsibility strategies to tell our digital transformation story. This person will support the Director of Global Public Affairs in the development, management, and implementation of Rockwell Automation’s external communications strategy domestically and international.

The ideal candidate will be a strong writer with a passion for telling stories at the nexus of people, technology and the future of automation. They should have established business media relationships in order to drive an aggressive media relations agenda aimed squarely at broadcast and top tier media outlet opportunities.

They will be responsible for executive positioning and thought leadership, and as such, should be comfortable writing for, coaching, editing and staffing senior leaders, and have just as much passion for technology as they do.

You must be committed to developing and amplifying our company’s point of view on key issues and create compelling communications across traditional and digital channels designed to achieve top-tier media, build relationships, influence clients and position us as the world’s most trusted automation and information company.

Are you the kind of person who does more than asked; can manage, strategize and organize up, down, and sideways? You must be just as comfortable talking with a business leader in China as your marketing colleague down the hall, or the CEO sitting upstairs from you, and you will be responsible for keeping them all driving towards the same communication goals.


Responsibilities
  • Building and execute communications plans to help audiences better understand Rockwell Automation’s value and tell the company’s story.
  • Integrate strategy and vision into how we communicate with a deliberate drumbeat. Build compelling stories that will tell and amplify Rockwell’s digital transformation story.
  • Ensure message alignment and of strategic communications framework across HQ and global teams.
  • Craft brand reputation and risk mitigation plans and strategies.
  • Serve as a sounding board and trusted strategic advisor to director of global public affairs.
  • Manage Public Affairs and Public Relations strategy in global regions: Latin America, Asia Pacific and Europe and Middle East.
  • Primary driver of the company’s purpose-driven corporate social responsibility (CSR) reporting efforts and associated events.
  • Author and/or direct development of key communications materials such as newsletters, press releases, email announcements, online, intranet, video, special projects and other
  • Build and maintain strong relationships with top tier media in multiple markets and conduct proactive and reactive media engagement.
  • Development of content such as talking points, testimony, letters and other collateral for the CEO and senior leaders.
  • Develop and implement a robust thought leadership program.
  • Manage programmatic budgets and benchmarking.
Key Competencies
  • Understanding of the company’s value proposition to customers, differentiation, and strategy.
  • Ability to translate complex ideas into clear, concise insights and points.
  • Painstaking attention to detail.
  • Polished presentation and credibility; ability to influence senior management.
  • Proven ability to bring consistency and discipline to processes and communications.
  • Ability to suggest new ideas and solutions, solve problems creatively.
  • Team player with ability to work across diverse, cross-office teams.
  • Ability to work autonomously and enjoy owning their work and has a strong sense of pride in producing outstanding results.
  • Interest in domestic and international public policy
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Industry:
Not Specified
Job Category:
Corporate
Location:
Cambridge, ON
Job Summary
Position Summary

Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence.
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.

Job Responsibilities:

The role of the Manufacturing Operations Coop is to provide support to the area Production Supervisor regarding day to day material flow and production activities on the manufacturing flow. This will include: working with the Production Supervisor on the execution of the production schedule and transactional discipline within the area, as well as development and execution of departmental objectives / strategies; identification of continuous improvement opportunities and leading corrective action teams; working directly on production activities in various areas of the department; observe and support safe working practices.View More
Industry:
Automotive, Entertainment, Fibers & Textiles, Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Marine, Metals, Mining, Minerals & Cement, Oil & Gas, Power Generation, Print & Publishing, Pulp & Paper, Semiconductor & Electronics, Tire & Rubber, Water Wastewater
Job Category:
Corporate
Location:
Katowice
Job Summary
The primary responsibility of this position is to provide services in scope of outsourced payroll process to employees. These include, but are not limited to, timely and accurate payroll data collection, consolidation and delivery to an external payroll vendor, payroll processing and control, responses to queries from employees, managers and corporate units on the field of payroll with usage English or/ and other language. This position will be a primary contact at operational level with payroll vendors and internal clients. The Payroll Specialist will take part in payroll related projects as and when required and will be responsible for completion of ad hoc tasks related to payroll process or payroll projects.
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Industry:
Not Specified
Job Category:
Corporate
Location:
Mayfield Heights - Ohio
Job Summary

Position Summary

This position oversees the development of strategic market/product line business models in designated market segments; identifies lead customers; and develops key partnerships.
The right candidate will be responsible for conducting make-versus-buy analysis from a partnership/acquisition perspective.

This position is for someone who has a natural gift for understanding and assessing customer problems, market opportunities and major trends. Armed with these insights, this person will be the passionate voice with internal stakeholders, lead customers and technology partners. At Rockwell, we work in an open and collaborative environment that seek talented individuals who enjoy problem-solving and straying outside the routine.

Job Description:

  • Initiate proof-of-concept projects based on market analysis, research, data and industry trends.

  • Conduct business evaluation of third-party services, technology and platforms for potential partnerships.

  • Develop and cultivate CVB engagement with startup and incubation opportunities aligned with strategic direction

  • Synthesize research findings and craft data into compelling rationale to pursue partnership and acquisition opportunities

  • Works on complex and ambiguous issues were analysis of data requires an in-depth evaluation of variable factors.

  • Manage strategy projects and lead joint teams in creating timelines and tracking progress.

  • Participate in leading and emerging IoT events and prepare potential business strategies to leverage new opportunities

  • Proactively engage with the market and industry analyst community to ensure a broad set of market perspectives are shaping the strategy

  • Provide thought leadership and subject matter expertise around market dynamics and opportunities, competitive intelligence and primary research to support broad strategic opportunities and decisions.

  • Support the development of a best in class multi-year strategic plan to help ensure corporate objectives are met and CVB business goals are achieved.

  • Work closely with CVB IGO team to grow our inorganic growth to 1.5% per year. Work with integration teams pre and post integration as required to maximize value

  • Engage sales and channel to validate go to market opportunities for acquisitions and partners

Work closely with the Corporate Development and Global Business Development teams to drive alignment and execute on goals/objectives and help manage strategic partnerships.

EOE, M/F/Disabled, Vet

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Industry:
Not Specified
Job Category:
Corporate
Location:
Singapore
Job Summary

The IT Engineer - Incident Response Analyst is responsible for analyzing security events, conducting incident response, and completing forensic investigations of infected media. The IR Analyst works within the Cyber Defense function, which is responsible protecting Rockwell’s security globally across a mix of cloud, on-premise, and manufacturing networks. EOE, M/F/Disabled, Vet

Key Responsibilities:

  • Conduct triage of cybersecurity incidents based off criticality
  • Provide analysis of escalated incidents to determine if it is a true or false positive event
  • Develop and conduct remediation activities in response to new malware techniques
  • Develop, research, and maintain proficiency in tools, techniques, countermeasures, and trends related to malware analysis, incident response, and forensics
  • Identify root cause of cybersecurity incidents
  • Provide disk level Forensic Examinations to support Global Investigative Efforts.
  • Strong understanding of Forensic Imaging Techniques
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Industry:
Not Specified
Job Category:
Corporate
Location:
Austin - Texas, Milwaukee - Wisconsin
Job Summary

Rockwell Automation’s Security team is seeking an experienced senior IT security architect responsible for securing the enterprise landscape including information, application, and infrastructure by establishing leading practices, standards, and baselines and determining security requirements; planning, implementing, and testing security systems; preparing security standards, policies, and procedures; mentoring team members.

Reporting to the Manager, IT Security, this position is responsible for:

  • Collaborate across teams to build and maintain high-performance, highly-scalable, cost-effective, and creative solutions to security challenges

  • Proactively identify risks and opportunities for improvement in IAM applications, then develop and operate solutions deployed into a highly available production environment

  • Provide a best-in-class user experience for all identity management systems

  • Solve problems in our production systems and build automation to prevent the issues from happening again

  • Provide technical subject matter expertise on Rockwell's enterprise security posture and systems

  • Maintaining adherence to good architectural standards/principles and guidelines

Technical Qualifications:

  • CCIE, CISM, CCISSP, GSEC, SSCP, GIAC, CEH CWSP or other Security Certifications a plus.

  • In depth knowledge of and practical experience with endpoint security tooling such as Symantec, Crowd Strike and/or other threat/malware detection technologies.

  • In depth knowledge of and practical experience with UBA (User Behavior Analytics) and DLP (Data Loss Prevention) tools such as Securonix, Splunk UBA, Digital Guardian or similar platforms.

  • Familiarity and Experience in VPN Technologies and Deployments - IPSec, 3DES, AES, IKE, DMVPN, AnyConnect, Full Tunnel/Split Tunnel Client VPN Solutions, Site to Site VPN Solutions.

  • Knowledge and experience in AAA appliances - Cisco ISE, ACS, Juniper UAC, Open RADIUS, NAC, AAA, Single Sign On, RBAC/RBNA.

  • Experience and Knowledge of Identity and Access Management, X.509 Certs, PKI, CA Authorities, Cert Provisioning (SCEP) and Cert Revocation Services (CRL,OCSP), Kerberos, Key Management.

  • Experience in Technologies: Java/J2EE, JSP/ Servlets, LDAP, JDBC, SAML, oAuth, OpenID, Shell, PHP, ASP, XML, HTML, CSS, JavaScript, JAX-RS CXF.

  • Familiarity of Routing protocols EIGRP, OSPF, BGP, MP-BGP, VRF, Multicast, AnyCast, MPLS, DSCP/QoS.

  • Knowledge in Securing Public and Private Cloud Environments (AWS, Azure a plus).

  • Knowledge of Wireless standards and protocols - WPA/WPA2, 802.1x, 802.11a/b/g/n/ac/r/k, CAPWAP, RMM, WMM, X.509, MDM, Captive Portal, Guest Access, Posturing, Profiling, DACLs, PACLs.

  • LDAP, non-SQL DB, Cassandra.

Essential Functions:

  • Maintains a sense of urgency in driving assignments to completion.

  • Collaborate across teams gaining the cooperation of others to complete goals.

  • Ability to maintain confidentiality of information and compartmented team activities.

  • Monitors progress of self and others, redirects efforts when goals are not being met.

  • Solid understanding and discipline in following processes and procedures.

  • Ability to work under tight deadlines and changing priorities.

  • Ability to explain technical concepts to non-technical people.

  • Build positive relationships with team and client personnel by demonstrating integrity and high standards of performance.

  • Clarify roles and responsibilities collaboratively with team members to improve alignment with requirements.

  • Complex problem solving skills with the keen ability to rapidly define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to effectively work on multiple objectives simultaneously.

  • Ability to work with global team members in a collaborative and respectful manner.


EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Corporate
Location:
Milwaukee - Wisconsin
Job Summary

**Open to remote locations within US**


The Customer Experience Manager (CEM) serves as the primary Rockwell Automation (RA) contact for a Connected Enterprise (CE) Customer Engagement after a CE agreement has been signed. Customer Loyalty is critical for the company’s long-term success, and improvement is a board-level goal.  This is achieved by providing outstanding customer experiences. This position has a key role in driving the health, retention, and growth of RA CE clients.

The CEM monitors the health of assigned accounts and drives a set of actions to help ensure client success, expand the client relationship, and ensure client goals are achieved. The CEM is responsible for ensuring the satisfaction of CE clients – measured by the number of positive client success stories (press releases, case studies and references) and the growth of assigned accounts to Rockwell Automation. This role works daily with employees worldwide in all business units, all functions, and all levels of the company to measure customer experiences and drive sustained improvements in Customer Loyalty.

The successful candidate should be a self-starter and bring both initiative and ownership to the role to drive both customer references and additional revenue, each CEM will work with a set number of strategic RA CE clients across the entire portfolio.

Primary Responsibilities:

  • Develop account strategies in accordance with overall RA CE strategy.

  • Builds and sustains relationships with stakeholders and decision makers, including senior decision makers, in assigned accounts. Becomes a trusted advisor.

  • Works with the client to build a mutually agreed ‘Success Plan’ with performance objectives and critical milestones

  • Conduct Executive Business Reviews to understand current deployments, business relationship and general issues. This should also provide an opportunity to demonstrate the wider RA value proposition and future roadmap.

  • Facilitate the involvement of wider RA resources (Solutions, Services, Software and Management), to ensure client success and meet account performance objectives / customers’ expectations.

  • Work with clients to build advocacy, this to include public promotion and external media engagement wherever possible and coordinate with Marketing to generate relevant Press Releases, Webinars and Case Studies.

  • Drive Business Development activities to ensure Clients are fully engaged, aware of the solution capability and continually active with RA to maximize the relationship.

  • Drives attendance to RA events and promotional activities, driving positive client promotion for RA.

  • Encourages participation in global and regional user events; leverages online and in person customer events to share leading best practices.

Key Success Criteria:

  • Achieve CE Goal Targets for North America.

  • Maintain high customer satisfaction and loyalty ratings.

  • Drive Customer References, Press Releases, Webinars & Case Study Generation.


EOE, M/F/Disabled, Vet
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