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1
of 13
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Brussels, Dusseldorf, Katowice, Kiln Farm, Paris
Job Summary

POSITION IN ORGANISATION

Directly Manages:

Business development resources

  • Network & Cybersecurity services (Manager + 7 BDM)
  • Safety Services (1 BDM)
  • Strategic account managers(3 ACM)
  • Connected Services (1 BDM)
  • Asset Management & Reliability Services (3 BDM)
  • Commercial program manager Migrations (1)

MAIN PURPOSE

General

  • Deliver a topline performance for industrial services in EMEA (Approx $200M)
  • Demonstrate effective use of commercial resources to drive topline
  • Develop and execute a commercial plan in line with business strategy
  • Drive revenue annuity through increasing service contracts
  • Support the in-country sales organization to achieve AOP targets through coaching, planning and competency development
  • Actively lead the growth strategy for stategic accounts
  • Define and deliver Marketing campaign for Services
  • Acts as the key liaison with the global portfolio team to launch new services into the region

Planning

  • Support and influence the AOP planning process in line with local market conditions
  • Create execution plan for key growth initiatives & resources
  • Support forecasting process with the regional sales leadership

Sales Engagement & Support

  • Provide proactive sales engagement with the CSM Country Managers & Country Sales Directors.
  • Ensures accuracy of Sales forecasting and alignment with Sales Directors
  • Ensure funnel development, quality & accuracy
  • Identifies and drives commercial programs to meet Short, Med, & Longer term business objectives
  • Accelerate transformation of service revenue from transactional to contractual annuity based revenue.
  • Act as the key interface for Services to marketing in EMEA
  • Coach/Mentor global account team and industry sales team in services

Portfolio management support

  • Communicates regional requirements to the global portfolio team
  • Define/execute launch plan for new services
  • Supports definition and development of next generation services

People Development

  • Provide commercial training to ensure sales competency for services.
  • Talent & Leadership development of in-country CSM resources
  • Succession planning

DIMENSIONS (BREADTH OF ROLE AND IMPACT WITHIN THE ORGANISATION)

  • Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.

DIMENSIONS (STAKEHOLDER MANAGEMENT)

  • Internal – Regional Sales VP and BU leadership
  • External – Senior level executives Clients and Channels


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Industry:
Oil & Gas
Job Category:
Sales, Services, and Solutions
Location:
Baton Rouge - Louisiana, Houston - Texas, San Antonio - Texas
Job Summary
Available Work Locations:
Baton Rouge-LA, Houston-TX, San Antonio-TX, Shreveport-LA
The primary responsibility of the Solutions Consultant is to lead the front-end of proposal opportunities within an assigned vertical of the systems and solutions business. This includes marketing Systems and Solutions products and services and managing the quoting, and customer and sales contacts required to obtain planned level of incoming business.

The position combines significant elements of Sales, Marketing and Engineering. Besides the generation of quotations and customer visits, this person is also responsible for being the liaison and technical expert to support appropriate market channels. This channel support includes providing application expertise of systems and solutions for their specific industries.

Although there are no direct reports to this position, it is expected that persons in this position will manage the expectations and associated activities of sales, engineering, project management, customers and business unit management toward obtaining stated goals for their specific industry business. It is expected that this position will be directly responsible for providing booking levels commensurate with planned level requirements for their specific industries.


ESSENTIAL FUNCTIONS:
Functional
  • Have the ability to quickly learn and articulate the features and benefits of new products and solutions, and use this information in developing new customer opportunities for our business.
  • Assist appropriate channels for business in contacting customers at appropriate management levels in the pursuit of systems and solutions business and maintaining present customers and customer base.
  • Be the commercial leader in negotiations where appropriate.
  • Collaborates with sales, proposals, engineering and project Management team to establish a value proposition, competitive positioning, and pricing strategies to maximize revenue and gross margin dollars while minimizing risk based on scope identification of system requirements in RFQ documents.
  • Establish mitigation strategies by performing risk analysis working closely with Contracts & Negotiations. Assure proper definition and delimitation of scope is properly stated within documentation.
  • Have a good understanding of industry specific applications, engineering principles and how to apply them.
  • Develop an understanding to the customer’s environment and our ability to provide solutions.
  • Develop written engineering and application guidelines for systems and solutions with respect to their specific industry.
  • Handle all communications on quotations, specifications, orders and potential orders between SSB, Channel, and Customer.
  • Input customer/industry technical requirements for new product development processes.
  • Assist where appropriate in the development of new products.
  • Review customer specifications and drawings and prepare quotations via current available quotation tools and follow applicable guidelines.
  • Establish specifications from a customer’s broad description of the machine operation or the customer process.

Leadership
  • Act as a coach to engineering and other specialists on applications and control.
  • Serve as a leader in the migration to new products and solutions. Champion industry specific initiatives and communication.
  • Make appropriate & timely decisions based on current information and ensure adherence to existing company policy relating to delegation authority.
  • Develop, jointly with Marketing Management, strategies that align with specific industry sales activities.
  • Take the lead where appropriate, be supportive where appropriate. Interface and be active in industry oriented societies and associations.
  • Responsible for taking an active role in paper preparations as well as presentations and appropriate committee or sub-committee work. Create and present solutions to customers at multiple levels.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Denver - Colorado, Los Angeles - California, Phoenix - Arizona
Job Summary

The Services Business Development Lead (BDL) is responsible for driving sales growth in North America for the Services business suite of offerings within their assigned geographic territory/domain specialty. The BDL provides sales leadership and consultation within assigned territory as well as assuming direct involvement in major sales opportunities. BDL provides domain expertise of industries, applications, and technologies relevant to Rockwell Automation Services. The BDL is responsible for establishing and maintaining business relationships at key accounts, leveraging existing North America Sales and Distribution relationships with the customer. Also responsible for identifying customer technical /commercial challenges and engaging appropriate resources to bring issues to resolution. Performance of these duties requires a substantial amount of independent interface with Rockwell Automation customers, our authorized distributors, strategic alliance partners, and business unit personnel.

  • The BDL is responsible for leading Service Sales Pursuits working in collaboration with the sales team to qualify and close services opportunities. Responsible for creating and executing strategies for selling services. Focus will be on large, impactful opportunities that align with the regional and territory Services business development plan.

  • The BDL is responsible for collaborating with North America sales, distributors, business unit personnel to align new service offerings with customers’ needs within the region.

  • Leadership to drive accelerated growth results including the development of collateral and participation to assist the sales force following the Disciplines Sales Process in identifying and meeting requirements.

  • Individual must exhibit appropriate domain expertise of the services portfolio, focus industries, and applications within assigned geography. The BDL provides domain expertise for services and is able to provide consultation & business expertise to customers, North America Sales and distribution to create data driven solutions.

  • Individual engages at key accounts and opportunities within assigned geography by providing presentations, demonstrations, and other activities. Is responsible for identifying ways for customers to reduce risks and costs by aligning client needs with our capabilities. Has strong business and financial acumen and comfortable operating at executive level within a client account.

  • Understands and supports business processes and serves as a liaison between customers and North America sales by collaborating with business unit resources to meet customer needs.

  • Provide feedback to the business unit on local market data such as trends, competitive information, and conditions. Provide feedback to the business unit on its “Ease of Doing Business” initiatives. Assist in developing strategy to improve. Communicate with the business unit in matters of technical and commercial requirements, new services, promotions, and any additional aid required by the assigned geographic area to ensure customer satisfaction.

  • Ensures thorough familiarity with policies and procedures relating to standards of business conduct.

  • Conducts tasks in accordance with the applicable health, safety, quality and environmental regulations (state/federal laws) as well as Rockwell Automation policies and procedures.

  • Perform other duties as assigned


EOE, M/F/Disable, Vet
#LI-JD1

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Santiago
Job Summary
Rockwell Automation, the world's largest company dedicated to industrial automation, employs about 22,000 individuals globally, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence, and serves customers in more than 80 countries worldwide.
When you choose Rockwell Automation, you join talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.


Position summary
Responsible for performing system engineering for automation process control projects based on programmable controllers, drives, motor control centers, operator/field device, instrumentation, etc. Works on project assignments that are dependent upon the Job Level (moderate to complex projects). Designs, defines and implements complex system requirements for customers and/or prepares studies and analyzes existing systems. Determines system specifications and coordinates design of subsystems and integration of total system. This includes system design, system engineering, hardware engineering, programming and factory testing. Identifies, analyzes and resolves program support deficiencies. Develops and recommends corrective actions. Be a contributing part of a project team but also responsible to lead and review all assigned engineering team and their assigned tasks for a project. Assign tasks, monitor performance, review results, coordinate efforts, and track hours usage on project. Prepare and organize assigned projects and work closely with the Project Manager to maintain and lower project costs, while providing the highest level of quality.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Chicago - Illinois, Louisville - Kentucky, Milwaukee - Wisconsin
Job Summary

The Regional OEM Segment Lead will work in close association with the Field Sales Teams assisting them in selling Rockwell’s products and services into Original Equipment Manufacturers (OEM’s) and machinery builders, and assure the continued growth rate of the OEM Solutions business within the assigned OEM Segment. This role is responsible for increasing Rockwell’s market share, analyzing the segment to identify trends and opportunities, constructing a strategic account plan, and influencing a group of associated Sales staff assigned within the expanding Material Handling Segment.

This position can be located in Milwaukee, WI, Chicago, IL or Louisville, KY. For the right candidate, the position can be located anywhere in the United States.

  • Develops a business plan to grow the OEM segment business in North America and coordinate with the Global Segment leader while ensuring alignment of strategies with the business units.

  • Implements best-in-class sales processes to drive results. Ensure all account planning and metrics are done on a regular basis in support of the company’s strategies. (Front log management and reporting is integral to this process.)

  • Ensures growth in Global OEM Solutions Industry client base through expanding existing relationships including the C-level leveraging multiple buying influences within worldwide OEM Solutions Industry companies.

  • Ensures strategies are developed with OEM’s and Strategic Accounts that support the strategies for the OEM Solutions industry.

  • Collaborate with Regional Sales Management to develop the best approach for building market share in the assigned segment within a matrixed environment.

  • Coordinates and manages accounts that have a global presence and operations in multiple geographies.

  • Drives the performance of the Business Development/Sales team against well communicated goals; e.g., sales growth, profitability, account expansion and market share growth that is delineated in the account plans.

  • Provides direction and leadership to support the following activities: advertising, trade shows, key customer meetings, sales training conferences and distributor conferences within the North America region.

  • Drives competency of the OEM sales force around the segment’s key OEM applications by developing training, running Affinity Team calls and developing Sales & Marketing Collateral for the sales teams to use in customer communications.

  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Shanghai
Job Summary
1. Coordinates purchasing activities with manufacturing and engineering departments to acquire inventory in a cost effective and timely manner 2. Acquires and maintains technical understanding of products purchased. Performs cost analysis and volume planning for major commodities 3. Procures materials, components, equipment and services 4. Monitors the cost, delivery schedule and scope of assigned subcontracts to assure highest quality at best value 5. Ability to interact with peers and customers to gain cooperation of others and build productive internal/external working relationships 6. Ability to conduct presentations of technical information/project activities 7. Conducts tasks in accordance with applicable health, safety, quality and environmental regulations (state regulations, ISO 9000, ISO 14000, etc) as well as Rockwell Automation policies and procedures 8. Assists manager on project basisView More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milwaukee - Wisconsin
Job Summary
The End User Account Manager is responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. This individual is responsible for establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources.
  • Owns the account strategy within assigned accounts and communicates to internal Rockwell teams on an account by account basis as appropriate.
  • Establishes executive level relationships with the customer base and understands customer processes, business drivers and organizational model.
  • Coordinates and communicates with the services, solutions and territory sales management and the distributor organizations.
  • Proactively collaborates with the North America Industry team Industry Managers.
  • Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Insight Selling methodology.
  • Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer’s decision process and presents solutions to the customer (value proposition).
  • Brings the right resources to the table to impact the customer’s decision process and presents solutions to the customer.
  • Organizes and manages a technical engagement team for identified opportunities and integrates competitive data and strategy into proposals.
  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.
  • Teams with corporate Contracts and Negotiations group to come to terms with customers.
  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.
  • Engages the Rockwell Automation account team and the senior management, as required, to plan for and win opportunities.
  • Obtains agreements and prices to support the proposal effort.
  • Supports customer/internal program reviews and also the development of territory level Market Focus Plan.
  • Sets and helps manage internal/external partner expectations.
  • Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).
EOE, M/F/Disabled, Vet
#techjob
#LI-MR1


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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Mayfield Village - Ohio
Job Summary

The NA Connected Services Sr. Networks and Security Consultant role encompasses the lead technical advisor responsibilities for interfacing with our valued clients on large scale, multi-site global projects to develop and deploy robust network and security solutions. The Sr. Consultant will interact directly with key internal and external contacts on the deployment and rollout of network infrastructure and security related efforts. These projects will be specific to enabling a Connected Enterprise by connecting the Industrial Internet of Things at our key global customer facilities.

Potential candidates should have:

  • ‘Hands-on’ experience in designing / deploying network and security infrastructure in environments including process automation, discrete controls, and automated manufacturing processes / equipment.

  • Experience in designing, deploying and overseeing network infrastructure (switches, routers, firewalls, etc.) within an Industrial Network

  • Understanding of various industry standards including ISA, ANSI, NEMA, NERC, IDC, NEC and NIST standards. Specific focus on NIST 800-82, NERC-CIP, IEC-62443 Standards would be an added benefit

  • Experience in PLC, Networking and SCADA design/programming including data extraction and data analysis.

  • Solid technical skills with various Ethernet protocols including EtherNet/IP, specifically around assessment, design and implementation of complex systems

  • Familiarity with a variety of networking and / or security concepts, practices, and procedures, to include manufacturing and enterprise network convergence, network protocols, communication optimization, application effects on system performance and human exploitation techniques on the manufacturing network.

  • Experience in developing and deploying solutions in a virtual environment

  • Design, implement and support key global customers’ converged business and manufacturing/industrial networks and user needs in parallel with their overall business strategies by driving customer discussions to consistency and standardization across multiple facilities

  • Write detailed documentation that could include customer requirements, system specifications, observed issues with remediation recommendations or implementation plans in order to develop or modify manufacturing infrastructure

  • Design, recommend, and implement network infrastructure and associated configuration changes

  • Design customer secure manufacturing architectures and provide vision, problem anticipation, and problem solving ability to customers throughout the equipment lifecycle, including long term support.

  • Strong communication skills and commercial skills, ability to handle multiple projects / interactions, and ability to interact with various global teams, clients and vendors including those in international regions

  • Be able to recognize potential problems with existing equipment/processes and develop solutions/proposals with the ability to adapt to various engineering designs, applications, and process criteria

  • Conduct presentations of technical information/project activities, etc.

  • Be able to receive assignments in the form of high level objectives with goals and the process by which to meet goals, while executing with excellence

  • Provide timely responsiveness to customers, sales, and management with the appropriate level of urgency in delivering results

  • Be able to efficiently organize and prioritize tasks associated with multiple projects executing in parallel

  • Be able to quickly drive effective resolution to customer escalations, generate commercial responses in reply, and incorporate corrective actions into the project moving forward

EOE, M/F/Disabled, Vet

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
Summary/Scope of Position:
The primary responsibility of the Technical Support Engineer position is to provide technical support to Rockwell Automation customers’, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging systems. Technical Support Engineer will be responsible for providing technical expertise for Rockwell Automation Safety Industrial Controls Components and associated I/O products and technologies products and technologies including Micrologix, Compact Logix and Control Logix.

Essential Functions:
  • Provide customer support by troubleshooting and solving customer issues via the phone and email.
  • Manage customer interactions including and not limited to, setting expectations with customers prior to concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, executing the Knowledge-Centered Support (KCS) process and following up with customer(s) in a timely manner
  • Serve as company liaison to the customer for multiple product families and various types of customer inquiries.
  • Participate in the establishment, measurement, and achievement of customer satisfaction metrics
  • Adhere to all necessary company policies and procedures, standard operating procedures and completing company/organization-wide required documentation/trainings.
  • Support entire core area of Safety Industrial Controls Components and independently applies knowledge.
  • Develop area(s) of expertise within core area of Safety Industrial Controls Components and deliver internal training/knowledge sharing to respective core area.
  • Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced problems, installation practices that create problems, how-to guides, etc. to improve customer satisfaction and acceptance.

EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Detroit - Michigan
Job Summary
The Services Business Development Lead (BDL) is responsible for understanding our customer’s challenges and providing solutions utilizing our Services business suite of offerings to drive sales growth in their assigned territory. The BDL is responsible for establishing and maintaining business relationships at key accounts and leveraging existing North America Sales and Distribution relationships with the customer to implement superior solutions that enable our customers to compete in the global market. Successful performance requires a substantial amount of independent interface with Rockwell Automation customers, our authorized distributors, strategic alliance partners, and business unit personnel.

  • Provides sales leadership and consultation to clients through transforming and optimizing their manufacturing plant while increasing operational efficiency.
  • Collaborates with the sales team to understand the business outcome of services opportunities.
  • Creates and executes strategies for selling services to provide an upgraded customer experience.
  • Focuses on large, impactful opportunities that align with the regional and territory Services business development plan.
  • Launches new service offerings successfully within the assigned territory.
  • Drives accelerated growth for strategic services engagements at our industrial automation clients
  • Exhibits domain expertise of the services portfolio, focus industries, and applications within assigned geography to create data driven solutions.
  • Uses strong business and financial acumen to identify ways for customers to reduce risks and costs.
  • Provides feedback to the business unit on local market data and continuous improvement strategies.  
  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information

EOE, M/F/Disabled, Vet
#LI-MR1
#techjob


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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Chelmsford - Massachusetts
Job Summary
Responsible for the management of multiple sensing product lines with strong emphasis on being able to gather, define and validate product’s requirements with customers and other stakeholders and manage these product requirements throughout the lifecycle. Also, for the product planning, promotion and product life cycle management.

Essential Functions:
  • Understand target users’ needs and business problems and use this to define the product strategy and roadmap with strong emphasis on delivering measurable customer usability.
  • Build an understanding of complex problem domains and their constraints relative to the product line. Accordingly, develop short and long range business plans for product line consistent with market needs and corporate strategic plans. Business plans may relate to an entire new product, new product feature or new function.
  • Determine the total market (domestic and international) and available market for the product line to justify investment and to measure whether you are meeting market share objective.
  • Gather product’s customer / market requirements from all global regions and from disparate sources. Collaborate with product managers, engineering and other stakeholders to build an idea for a feature, function, or product to address these market requirements and our business objectives. Use this information to create detailed and validated customer centric market requirements.
  • Lead the definition of the product’s customer values to be used in the development of the commercial messaging for the product launch artifacts, trade shows material and other commercial opportunities.
Leadership:
  • Collaborates effectively with cross-functional and cross-business teams to ensure successful product line business performance
  • Champion innovation in product line by creating both product differentiation, attachment opportunities and increasing our company intellectual property portfolio.
  • Product life cycle management including initiation of product improvements, enhancements, approval of change notices and product obsolescence consistent with Business Plans.
  • Support to provide a 0-5 year market focus of strategically critical product line(s) working in collaboration with the product business manager, peer product managers and stakeholder business units.
Interpersonal:
  • Builds long lasting relationships with internal and external customers to gather requirements through formal and informal voice-of-the-customer activities and to validate product concepts.
  • Defines, clearly documents, and communicates market and customer requirements through interactions with project teams, business teams, and other departments to maximize market success
EOE, M/F/Disabled, Vet
#LI-MB1
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milwaukee - Wisconsin
Job Summary

The Sales Development Representative (SDR) is a key contributor for achieving sales growth within the region by qualifying incoming leads and/or prospecting into (cold or inactive) companies. SDR activities include directly interfacing with customers to identify and qualify sales leads and passing them onto the Channel and/or a quota carrying RA Account Manager. They provide sales support to the region team by identifying growth opportunities and collaborating to increase sales force effectiveness. They also engage in planning and executing value-add programs, campaigns and events in the region Contacts with whom position interacts on a regular and recurring basis and purpose/nature of the contact:

  • Regional Sales Marketing & Operations Manager

  • Field Marketing Specialist

  • Channel, OEM, and End User Sales Managers

  • Regional Sales Managers

  • Field Sales Engineers (Account and Channel)

  • NA Marketing Program Managers

  • Distributor Marketing Organizations

Key Accountability / Areas of Responsibilities / Key Metrics for Role:

  • Execute tele-lead process for the region to assure lead quality, hand off and enable prompt engagement by the sales team that result in significant new business within the DSP (Disciplined Sales Process)

  • Sales lead sources include inbound and outbound campaigns, behavior based leads, and lead follow up from adhoc field sales requests.

  • Assist in developing targets for regional programs, campaigns and events by industry, type, title, etc. using a variety of tools including CRM, RA Marketing Database, IIR, D&B, LinkedIn, etc…

  • Collaborates with departmental teams, field sales, as well as counterparts in other departments and distributors to achieve continuous process improvements in the following areas:

  • Lead Quality

  • Marketing Database Quality

  • Sales Forces Engagement

  • Create and update call scripts

  • The key metric is incremental new business won and documented in CRM tied to lead campaigns compared to an annual goal.

EOE, M/F/Disabled, Vet
#LI-JD1

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary

Position Summary:

The Team Lead is the day-to-day operational oversight for the Global Sales Incentive Compensation team, serving as the initial escalation resource and leading the goals process and internal operational processes for the regional team. Responsible for leading the operation and support of processes and systems that pertain to the overall Global Sales Incentive Compensation group and its transactional data business systems. Will review individual and departmental employee and staff performances and prepare assessment reports, monitor productivity rate and prepares certain reports for their management that may be in the form of personnel or procedural changes.


Responsibilities:

  • Prioritize operational resources for accurate and timely completion of monthly sales incentive calculations, review with regional sales incentive manager/analysts and submission to payroll.
  • Quickly remove barriers or escalate issues to global/regional sales incentive manager/analysts for timely resolution.
  • Prioritize operational resources and data requests, delegate effectively to staff members to insure timely resolution and development. Develop measure and analyze metrics to gain efficiencies.
  • Effective issues identification, resolution and management.
  • Interface with various levels of the organization, ability to resolve issues and customer escalations effectively.
  • Establish departmental goals and implement Performance Management/Reward and Recognition practices with the staff.
  • Identify process improvement areas where new or enhancements to existing systems and processes will meet stakeholder needs.
  • Build and document processes and systems to maintain service level agreement quality targets.
  • Coach internal and external customers on the business value, utility, and acceptable uses of confidential business information.
  • Must be able to manage and prioritize multiple tasks and be responsible to follow-up accordingly.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milwaukee - Wisconsin
Job Summary
Position Summary

Rockwell Automation is Expanding Human Possibility by combining the imaginations of people with the intelligence of machines. The Academy of Advanced Manufacturing is focused on the “people” aspect of the brand promise – addressing the need for highly trained workforce for the digital manufacturing environment.The Academy of Advanced Manufacturing is an innovative technical training program to rapidly upskill U.S. military veterans for in-demand technician roles in manufacturing. This position is a new (start-up) role in an evolving organization (CSM) with a mission to help Rockwell Automation customers address their skills shortage. This is a high visibility position - You will be partnering with internal and external stakeholders to help our customers achieve their desired outcomes and productivity goals to enhance their experience with Rockwell Automation.


Key Responsibilities:
  • Responsible for providing sales support functions to AAM Business Development Manager and Rockwell Automation Sales in pre and post-sales activities i.e. initial proposal development, client reports, customer deliverables, contract management
  • Act as a resource to internal and external customers (Sales, Distributors, and external customers) for pre and post-sale activities
  • Provide timely responsiveness to customers, sales, and management with the appropriate level of urgency in delivering results
  • Be able to quickly drive effective resolution to customer escalations, generate commercial responses in reply, and incorporate corrective actions into the project moving forward
  • Ensure customer ROI expectations are met or exceeded
  • Provide detailed reporting and analysis to customer, sales and management
  • Gathers and analyzes data to support orders, budget and schedule forecasting for projects
  • Deliver presentations to a diverse audience at all levels at Rockwell Automation and Customer organizations.· Assist with scheduling and coordination of AAM activities
  • Responsible for reviewing contracts to ensure that commercial terms and conditions are acceptable and order requirements/scope of supply are achievable.
  • Maintains the confidentiality of sensitive and proprietary technical, financial and commercial information
  • Serve as liaison with other areas of Rockwell Automation’s organization and ManpowerGroup team to provide a seamless service experience.
  • Collaborates with Marketing, AAM stakeholders for promotion and execution of program
  • Ensures consist program execution between MKE and CLE AAM classes, specifically related to customer interface · Lead and contribute on Productivity projects including various tasks associated with projects, as required
  • Be able to efficiently organize and prioritize tasks associated with multiple project executing in parallel
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Sao Paulo
Job Summary

Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence. When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century. You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities. As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.
Accountable for defining the product strategy within the given territory (aligns BU & Local Strategy)
Forecast & Funnel Management and Support for QBR & QPR. Sales Management Trusted Advisor
Performs Business Intelligence:
Competitors Analysis
Customer Service and Loyalty (Product Oriented)
Involved in pricing strategy
Identifies market niches to develop
PAM Analysis
Plans and assure execution of product launches to customers and channels
Accountable for competency for RA Sales Team and channels
Provide product feedback into businesses unit
Market development activities aligned with RLx (define Commercial Programs and local Initiatives needed)
Define support coverage for each customer type (EU/EPC/OEM/Channel) within the given terri

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Sao Paulo
Job Summary

Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence. When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century. You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities. As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.


The Services Business Development Lead (BDL) is responsible for driving sales growth within sub region assigned for the Services business suite of offerings within their assigned geographic territory/domain specialty. Provides sales leadership and consultation within assigned territory as well as assuming direct involvement in major sales opportunities. Provides domain expertise of industries, applications, and technologies relevant to Rockwell Automation Services. Responsible for establishing and maintaining business relationships at key accounts, leveraging existing Sales and Distribution relationships with the customer. Also responsible for identifying customer technical /commercial challenges and engaging appropriate resources to bring issues to resolution. Performance of these duties requires a substantial amount of independent interface with Rockwell Automation customers, our authorized distributors, strategic alliance partners, and business unit personnel.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
St Louis - Missouri
Job Summary

Position Summary:

The Initiative Account Manager is responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. This individual is responsible for establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources.

  • Owns the account strategy within assigned accounts and communicates to internal Rockwell teams on an account by account basis as appropriate.

  • Main focus will be developing sales at EPC Firms, and Metals Industry customers

  • Represents Rockwell Automation capabilities and establishing new accounts and revenue as well as analyzing existing accounts and developing account penetration plans to increase customer share in assigned initiatives.

  • Establishes executive level relationships with the customer base and understands customer processes, business drivers and organizational model.

  • Coordinates and communicates with the services, solutions and territory sales management and the distributor organizations.

  • Proactively collaborates with the North America Industry team Industry Managers and OEM team Segment Leaders.

  • Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Insight Selling methodology.

  • Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer’s decision process and presents solutions to the customer (value proposition).

  • Brings the right resources to the table to impact the customer’s decision process and presents solutions to the customer.

  • Organizes and manages a technical engagement team for identified opportunities and integrates competitive data and strategy into proposals.

  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.

  • Teams with corporate Contracts and Negotiations group to come to terms with customers.

  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.

  • Engages the Rockwell Automation account team and the senior management, as required, to plan for and win opportunities.

  • Obtains agreements and prices to support the proposal effort.

  • Supports customer/internal program reviews and also the development of territory level Market Focus Plan.

  • Sets and helps manage internal/external partner expectations.

  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

#LI-JD1

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Mequon - Wisconsin
Job Summary

Join a team that’s designing products to make the world more productive, secure, and sustainable. As part of the Enterprise Transformation Team, your primary purpose would be to support Agile Release Trains as part of our Scaled Agile (SAFe) environment. The Release Train Engineer (RTE) will be an experienced leader who can help navigate the development of complex industrial automation equipment containing power electronics, firmware, software, control hardware, and more. The role will have great visibility and a strong career path. The right candidate will have proven organizational and servant leadership skills along with enough domain experience to guide a strong team of engineering professionals. This is a great role for a leader to make a difference and still have room to grow.

  • Manage and optimize the flow of value through the program using various tools,

  • Facilitate PI Planning readiness via preparation of Vision and Backlogs, and Pre- and Post-PI Planning meetings

  • Assist with execution and Feature/Capability completion tracking

  • Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to the value stream level and Portfolio level

  • Escalate and track impediments

  • Encourage the collaboration between teams

  • Work with Product Management, Product Owners, and other value stream stakeholders to help ensure strategy and execution alignment

  • Help manage risks and dependencies

  • Report status to leadership up and across the organization

  • Provide input on resourcing to address critical bottlenecks

  • Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets


EOE, M/F/Disable, Vet
#LI-CB2
#techjob

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Kuala Lumpur
Job Summary
Develops, evaluates and approves Special Price Requests within definedpricing strategies and models based upon current business andcompetitive market dynamics to meet customers' needs while providing aprofit for the organization. Conducts research, considers thecompetitive environment and monitors the effectiveness of customerpricing strategies. Modifies pricing structures as needed to ensurepractices do not adversely impact company results or customersatisfaction. Partners with key stakeholders to correctly positionproduct portfolio and establish customer pricing programs aligned withproduct/sales strategy and revenue recognition requirements. Projectsimpact of pricing changes and coordinates implementation of pricingproposals across the organization.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Kiln Farm
Job Summary

Job Description – Graduate Account Manager
Rockwell Automation is a $6.6 billion global provider of automation, power, control and information solutions that automate manufacturing and process plants for some of the largest companies worldwide. We operate in a wide range of industries including food & beverage, life sciences, automotive, utilities, chemicals and many more. We are a dynamic company employing over 22,000 people, serving customers in 100+ countries.
Graduate Account Managers
After the initial one year training you will join one of our sales teams which are spread throughout the UK and cover industries including food & beverage, life sciences, automotive, water, power & renewable, oil & gas and machine builders. Our goal is to build long term relationships with accounts and become a trusted partner rather than the old fashioned buyer-seller relationship. Through partnering with customers we understand their business needs and applications and help them to be successful.
Working with your mentor you will be assigned a number of accounts to work with and new accounts to target. Projects can be quite large and complex so typically you will need to pull together a team of people to help to create a solution for the customer. This could involve technical specialists, proposals engineers and senior management. As the Account Manager you coordinate all the activity and make sure it meets the customers’ needs. You will manage the process from the initial customer contacts through to winning the order and beyond.
Our customers continually expand and enhance their operations to improve efficiency. At the moment hot topics include; IOT (Internet of Things), Augmented reality, Big Data and Machine learning. In a few years’ time there will be even more new technology to challenge us all. You will be involved in exciting projects implementing the very latest technology
Key responsibilities

  • Manage a portfolio of existing customer accounts with guidance from your mentor.
  • Develop new accounts in target industries and applications.
  • Build effective business relationship with accounts through understanding their organisation, applications and business needs.
  • Keep up to date with the latest products and industry trends.
  • Supporting marketing activities, exhibitions and seminars.
  • Organise company resources and develop project teams to address larger opportunities.
  • Maintaining sales discipline and update customer relationship management tools (CRM).

About you
  • Enjoy meeting new people, building relationships and gaining trust.
  • Engineering background allowing you to discuss applications with customers.
  • Excited about the challenge of winning projects in a competitive environment.
  • Happy to be travelling regularly, both short term visits to customer and occasionally longer trips with overnight stays or overseas trips.
  • Self-starting. You will need to use your initiative to solve problems, plan activities and make new contacts.
  • Strong communicator. You will be comfortable discussing applications in small groups as well as presenting to larger audiences.
  • Multi – tasking. You may be working on several projects at the same time
  • Focus and determination – above all you need to be able to follow projects through to a successful completion

Achieve your potential working at Rockwell Automation
The Account Manager role is a great way to learn about different industries, automation technology and commercial challenges. It will give you a good starting point to follow many different career paths. You can continue to increase your knowledge and take on more responsibility. With this solid background you can continue to develop your commercial skills or move into other roles including sales management, industry focus positions, marketing or customer support.

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