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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Sahibabad
Job Summary
APPLICATION CENTRE MANAGER, LEVEL MGMT 3View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Mayfield Heights - Ohio, Milwaukee - Wisconsin
Job Summary

Position Summary:

For the right candidate, this position can be located anywhere in the US


The Commercial Course Developer Partners and Acquisitions serves as a course development subject matter expert throughout a wide range of competency based and sales process activities. This role will design, develop and/or partner to create selling skills development courseware for sales competency programs that are focused on partners and recent acquisitions. Examples are PTC, Sensia and Emulate 3D. The Course Developer, Commercial Competency will work with Commercial Competency leadership and the Learning Consultants to create courseware and tools to increase the effectiveness of the global selling organization.

This role will be responsible for helping drive adoption of competency programs globally, ensuring that courseware and tools meet the needs of all global regions. This role will have a focus on eLearning competency programs and tools, while supporting material development of instructor led courses.

Additional responsibilities:

  • Demonstrate and utilize effective project management, course design, and evaluation skills
  • Ability to develop courseware and tools in alignment with overall competency organization goals, learning maps, and sales processes
  • Ability to work with the larger organization, including sales, Business units, and marketing to create alignment with competency programs
  • Translate complex commercial and technical information into clearly articulated training tools.
  • Develop expertise with Rockwell Automation go-to-market strategy, sales model and growth priorities in order to develop appropriate competency material
  • Apply a performance-based training methodology to include instructionally sound training methods in a variety of formats (instructor-led, e-Learning, job aids, etc.) to address competency gaps
  • Work with subject matter experts to obtain technical and commercial guidance and feedback
  • Demonstrate the ability to effectively manage multiple projects and adapt to shifting priorities
  • Ability to serve multiple clients at all levels, prioritize requests and negotiate deadlines
  • Contribute to continuous process improvement and "value add" philosophy by analyzing and improving upon current solutions
  • Develop skills and knowledge by taking advantage of training and professional development opportunities in order to stay current on competency best practices
  • Collaborate with cross-business and cross-regional teams to leverage expertise where is it available to get the job done

EOE, M/F/DISABLE, VET
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Birmingham - Alabama
Job Summary

Position summary:

  • Owns the account strategy within assigned accounts and communicates to extended teams on an account by account basis.

  • Establishes executive level relationships within the customer base and understands customer processes, business drivers and organizational model.

  • Establishes a trusted advisor relationship with customers, understands customer processes, business drivers and organization model while providing guidance on customer’s strategic initiatives.

  • Follows the Rockwell Automation sales process: knows assigned accounts, plans for growth, maintains a healthy funnel, drives opportunities to closure and evaluates performance to goal.

  • Understands the industry (applications, standards/regulations, drivers and trends), the customer’s organization and desired business outcomes and Rockwell Automation offerings and delivery mechanisms as well as partner capabilities relevant to assigned accounts.

  • Provides application knowledge and industry expertise. Manages sales activities according to Rockwell Automation’s outcome-based selling methodology.

  • Proactively collaborates with the North America Regional Industry Managers.

  • Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer’s decision process and presents solutions to the customer (value proposition).

  • Brings the right resources to the table to impact the customer’s decision process and presents solutions to the customer.

  • Coordinates Rockwell Automation account team, senior management and a technical engagement team (domain experts) to plan for and win identified opportunities.

  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.

  • Teams with corporate Contracts and Negotiations group to come to terms with customers.

  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.

  • Obtains agreements and prices to support the proposal effort.

  • Supports customer/internal account reviews.

  • Sets and helps manage internal/external partner expectations.

  • Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
#LI-JD1
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Delta, Vancouver, CA
Job Summary

Position Summary

The End User Account Manager is responsible for the development and implementation of sales strategies and plans to meet or exceed annual sales goals and grow market share. This individual is responsible for establishing and maintaining executive-level relationships at assigned accounts and growing customer spend with Rockwell Automation by clearly defining business value and aligning our capabilities to the customer’s desired outcomes.

Owns the account strategy within assigned accounts and communicates to extended teams on an account by account basis.
Establishes executive level relationships within the customer base and understands customer processes, business drivers and organizational model.
Establishes a trusted advisor relationship with customers, understands customer processes, business drivers and organization model while providing guidance on customer’s strategic initiatives.
Follows the Rockwell Automation sales process: knows assigned accounts, plans for growth, maintains a healthy funnel, drives opportunities to closure and evaluates performance to goal.
Understands the industry (applications, standards/regulations, drivers and trends), the customer’s organization and desired business outcomes and Rockwell Automation offerings and delivery mechanisms as well as partner capabilities relevant to assigned accounts.
Provides application knowledge and industry expertise. Manages sales activities according to Rockwell Automation’s outcome-based selling methodology.
Proactively collaborates with the North America Regional Industry Managers.
Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer’s decision process and presents solutions to the customer (value proposition).
Brings the right resources to the table to impact the customer’s decision process and presents solutions to the customer.
Coordinates Rockwell Automation account team, senior management and a technical engagement team (domain experts) to plan for and win identified opportunities.
Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.
Teams with corporate Contracts and Negotiations group to come to terms with customers.
Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.
Obtains agreements and prices to support the proposal effort.
Supports customer/internal account reviews.
Sets and helps manage internal/external partner expectations.
Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disable, Vet
#LI-MR1

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Denver - Colorado
Job Summary

The SI/ SP Business Development Manager is responsible for the development and implementation of sales strategies and plans to maintain and grow the established business at assigned SI/ SP accounts as well as the overall system integrator community to meet or exceed annual sales goals and grow Rockwell Automation share with customers. The individual is responsible for establishing and maintaining relationships at assigned system integrators, Recognize System Integrators and Solution Partner accounts and engaging with the Channel Team and distributors to ensure effective and efficient utilization of resources to cover the non-assigned SI’s. PanelBuilder accounts can also be included as deemed appropriate by the local sales management team.

ESSENTIAL FUNCTIONS:

  • Owns the system integrator Business Development strategy for all system integrators in the geography they are responsible for. Provide more focus at top SI accounts as well as coordinating with the Channel Team and distributor to cover the “secondary” SI’s in the geography.

  • Analyzes account requirements and develops account strategies with the distributor for the top accounts and works with the Channel team to manage the secondary system integrator partners.

  • Develops, in conjunction with the Channel team and the distributor, account deployment strategy to coordinate activities and resource utilization to ensure appropriate account coverage, clear responsibilities and identification/resolution of any coverage gaps.

  • Maintains regular planning cadence with Solution Partner and Recognized System Integrator partners to initiate, maintain and execute success plans.

  • Coordinate with other SI Business Development Managers, who are responsible for the HQ locations, when that Partner has locations in your geography.

  • Establishes relationships at all levels within the top SI accounts to understand customer processes and business model.

  • Develops and maintains the solution delivery strategy for system integrators in your geography, in conjunction with Regional Sales Management team.

  • Advocate for your system integrators within the Territory/Region you reside in, as well as outside of that Territory, by driving relationships and opportunities that help your SI grow their business in alignment with our strategies.

  • Participates in decisions with Territory/Regional Industry team, and Strategic Account Managers (where appropriate), to determine the best way to deliver a solution to a customer whether it be RA or SI delivered.

  • Maintains accurate assessment of target and opportunity funnel within the Customer Relationship Management system for assigned accounts.

  • Develops strategy to assess, manage and enhances partner competency through use of online and in person training and event participation for the SI community.

  • Initiates and participates in best practice discussions with peer SI/SP Business Development managers.

  • Teams with corporate Contracts and Negotiations group to come to terms with customers. Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.

  • Engages the Rockwell Automation market access team and senior management, as required, to plan for and win opportunities.

  • Sets and helps manage internal and external partner expectations.

  • Ensures through familiarity with company policies and procedures.

  • Appropriately applies policies and procedures in compliance with government laws.

  • Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
#LI-MR1
#techjob


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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Denver - Colorado
Job Summary

The Services Business Development Lead (BDL) is responsible for understanding our customer’s challenges and providing solutions utilizing our Services business suite of offerings to drive sales growth in their assigned territory. The BDL is responsible for establishing and maintaining business relationships at key accounts and leveraging existing North America Sales and Distribution relationships with the customer to implement superior solutions that enable our customers to compete in the global market. Successful performance requires a substantial amount of independent interface with Rockwell Automation customers, our authorized distributors, strategic alliance partners, and business unit personnel.

  • Provides sales leadership and consultation to clients through transforming and optimizing their manufacturing plant while increasing operational efficiency.

  • Collaborates with the sales team to understand the business outcome of services opportunities.

  • Creates and executes strategies for selling services to provide an upgraded customer experience.

  • Focuses on large, impactful opportunities that align with the regional and territory Services business development plan.

  • Launches new service offerings successfully within the assigned territory.

  • Drives accelerated growth for strategic services engagements at our industrial automation clients

  • Exhibits domain expertise of the services portfolio, focus industries, and applications within assigned geography to create data driven solutions.

  • Uses strong business and financial acumen to identify ways for customers to reduce risks and costs.

  • Provides feedback to the business unit on local market data and continuous improvement strategies.

  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet

#LI-MR1
#techjob

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Calgary
Job Summary

Are you an individual who is motivated by curiosity, passionate about process improvement and excellent at customer service?

We’re looking for a motivated, self-starter who is excited to work with our sales team and unleash their potential to better serve our customers.

This Commercial Sales Specialist will provide support to the Rockwell Automation Canadian Sales team by turning analytics into insights that will make our team more productive and propel our business forward.  You will be supporting a variety of initiatives, projects and working on process improvement.  Your exceptional communication and organization skills, combined with your positive attitude, will make you a go-to person to our sales team, our marketing specialists and our distributor partners alike.


Responsibilities

  • Assisting our sales account managers in pre and post sales functions.
  • Supporting our channel partners as a local resource on procedural guidance and fostering information exchange on processes and initiatives.
  • Responsible for training Rockwell Automaton Sales and Channel partners on systems, tools and processes in order to drive operational efficiency and sales force effectiveness.
  • Collaborate effectively with the sales operations, marketing team, sales teams and other Business Unit groups to support the improvement of sales enablement.
  • In partnership with the marketing team, provide support for Rockwell Automation events, tradeshows, third party event promotions, local marketing campaigns and customer webinars.
  • Review current processes, working with teams to develop and design improvements.
  • Champion collaboration tools, social media and other technology to ensure operational efficiencies and optimal communication.
  • Managing multiple ad-hoc requests in a timely fashion by prioritizing tasks to meet the needs of internal customers.

#LI-MR1
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Industry:
Automotive, Entertainment, Fibers & Textiles, Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Marine, Mining, Metals & Cement, Oil & Gas, Power Generation, Print & Publishing, Pulp & Paper, Semiconductor & Electronics, Tire & Rubber, Water Wastewater
Job Category:
Sales, Services, and Solutions
Location:
Dammam
Job Summary
Principal duties and responsibilities:

Functional (Sales)
  • Responsible for achieving and exceeding the annual sales target through the maximization of business opportunities at the specified accounts.
  • Responsible for developing and implementing effective account plans for all accounts assigned
  • Lead and co-ordinate the efforts of RA resources in order to provide Rockwell Automation solutions, products and services to the customers
  • Co-ordination, where necessary, of Global, Pan-European and In-Country sales initiatives and activities as defined by Sales Management.
  • Responsible of executing, directly or in collaboration with other resources the Rockwell Automation sales process necessary to obtain the orders (i.e. Identify sales and business opportunities, present quotes and proposals, negotiate and close the orders).
  • Responsible for the preparation and presentation of quotes, sales proposals, and contracts to the customer in compliance with Company Policies and Standards, obtaining the appropriated approvals.
  • Handles objections effectively and manages a pipeline of opportunities, negotiates profitable deals.
  • Consult with other functions on issues like pricing, product specification, warranties and product adaptation to ensure that we provide the appropriated business and technical solution to the customer need.
  • Collaborate with all sales teams to increase market penetration, assure sales coverage and provide appropriated order fulfillment
  • Develops, uses and share success of concepts and ideas to present Rockwell Automation’s capabilities.
Business
  • Build effective business relationship with the Accounts through understanding their organization, developing a business relation with senior management, identifying key decision-makers and understanding their business, strategy and directions.
  • Develop and implement a customer focused sales strategy based on the Rockwell Automation strategy and all relevant customers information to optimize business opportunities.
  • Focuses on opportunities that support Rockwell Automation’s market strategy
  • Understands business models and how they can exploited, including the interpretation of financial statements
Leadership
  • Overall account coordination
  • Coordinate the account plan and target setting for all his/her accounts
  • Share and drive information about new potential Accounts with Sales Management for further analysis.
  • Ability to set and achieve challenging targets.
  • Takes initiative in response to changing circumstances within the organisation or markets
  • Report any information relative to competition or market trends and new competitive product developments to the appropriate resources through standard required reporting formats.
  • Utilization and up-to-date maintenance of the sales and customer relationship management tools (i.e. Marketing Manager), optimizing his/her activities by using these tools intensively.
  • Ensure the right level of business information exchanged within the organization.
  • Ability to set priorities that maximize revenue and profitability
  • Coaches others to improve performance
  • Keeps skills and knowledge in all areas (technical and commercial) up to date
Interpersonal
  • Collaborate with other Account Managers to define targets for MPS, MES, Components and Stand Alone business opportunities in his/her accounts
  • Responsible to engage other Account Manager and/or Commercial Engineers in the specific selling approach for certain areas
  • Provides timely information to support effective management of the business to all levels
  • Excellent communication to foster an open environment
  • Identifies key issues from information gathered
  • Demonstrates behavior in accordance with Rockwell Automation values
  • Acts with highest integrity in all areas
  • Ability to motivate others and him/herself.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Chicago - Illinois
Job Summary
The End User Sales Manager is responsible for the leadership of a sales team, resulting in sustained, aggressive sales and market share growth for assigned products, solutions and services. This individual develops and implements sales strategies and plans, in collaboration with the territory management team, to achieve annual goals and objectives. The Sales Manager is accountable for managing the day to day sales within the assigned territory, including accountability for executing commercial programs, while working closely with extended resources. This role has responsibility for a large customer base ranging in account size and for managing through their direct sales staff to drive sustainable growth
  • Leads a team of End User Account Managers. Executes a Disciplined Sales Process with account managers to ensure sufficient opportunities exist to achieve or exceed annual sales goals. Develops strategies and plans to develop long-term customer relationships/advocacy and leverage resources to the highest priorities in order to maintain and create demand.
  • Establishes/monitors account packages for Sales Account Manager; ensures they are focused on the most impactful account opportunities.
  • Recruits, develops and effectively performance manages a competent and engaged staff capable of exceeding assigned annual sales goals.
  • Supports employee development by investing time and resources for both formal and informal training and executes development plans/opportunities for the team.
  • Clearly articulates and teaches the Rockwell Automation Connected Enterprise message to Sales Account Managers.
  • Demonstrates/Role models expertise in targeted industries and applications to the sales teams at targeted accounts.
  • Develops and maintains key executive relationships for long term business success.
  • Engages at key customers and opportunities to ensure Rockwell Automation’s best chance for success.
  • Coordinates cross territory/region/country pursuits with appropriate sales teams and partners.
  • Analyzes local market information and provides ongoing local market intelligence to help develop targeted accounts, monthly sales activity reports, forecasting and ad-hoc feedback.
  • Documents the competitive landscape by geography, customer type and segment with a pursuit strategy to develop and defend our position.
  • Effectively communicates and collaborates with the Sales management team and corporate management regarding dynamics, performance and sales opportunities
  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
#LI-MR1
#techjob

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
Summary/Scope of Position:
The primary responsibility of the Technical Support Engineer position is to provide technical support to Rockwell Automation customers’, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging systems. Technical Support Engineer will be responsible for providing technical expertise for Rockwell Automation Micro 800 controllers and associated I/O products and technologies products and technologies including Industrial Computers, Micrologix, Compact Logix and Control Logix.

Essential Functions:
  • Provide customer support by troubleshooting and solving customer issues via the phone and email.
  • Manage customer interactions including and not limited to, setting expectations with customers prior to concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, executing the Knowledge-Centered Support (KCS) process and following up with customer(s) in a timely manner
  • Serve as company liaison to the customer for multiple product families and various types of customer inquiries.
  • Participate in the establishment, measurement, and achievement of customer satisfaction metrics
  • Adhere to all necessary company policies and procedures, standard operating procedures and completing company/organization-wide required documentation/trainings.
  • Support entire core area of Micro 800, Connected Components Workbench, Industrial Computers and independently applies knowledge.
  • Develop area(s) of expertise within core area of Connected Components and deliver internal training/knowledge sharing to respective core area.
  • Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced problems, installation practices that create problems, how-to guides, etc. to improve customer satisfaction and acceptance.

EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Seattle - Washington
Job Summary
The Strategic Account Manager represents Rockwell Automation’s comprehensive product and solution portfolio to a Strategic Account customer who has made a substantial business commitment. This individual is responsible for global partnership development with the Strategic Account’s corporate influence points and can articulate Rockwell Automation’s value propositions at an executive customer level. They are accountable for regular communications and extended team leadership enabling worldwide geographic Rockwell Automation sales/support to increase the scope of our product line & services penetration. Facilitates communications between the Strategic Account and the Rockwell Automation Product Groups/Divisions.

Key Responsibilities
  • Represent all of Rockwell Automation’s products & services well (capable breadth), and periodically must augment skills with additional competency to support customer-critical products & services (selective depth)
  • Interact comfortably with the Strategic Account at senior management & executive levels, and convey Rockwell Automation’s products & services in a manner that demonstrates tangible economic value, linked to customer business drivers and key performance indicators, and based upon elements of competitive advantage, strategic positioning, shared goals & risks and profitability impact.
  • Effectively promote business growth through indirect management of extended teams, affording a balanced selling effort at multiple customer levels of the Strategic Account. Must be able to team with, find compromise, and build consensus with Field Sales Management, during the process of leveraging the extended geographic sales team.
  • Develop a trust-based, mutually beneficial relationship with principal customer sponsors of the Strategic Account. Must mature and formalize Strategic Account relationship expectations and address all Rockwell Automation products & services with a growth strategy for each that maximizes “customer share” across all global regions.
  • Ensure that the Strategic Account has access to all Rockwell Automation resources by establishing excellent working relationships with the product groups/divisions, geographic sales management, international and senior management.
  • Participate in the Strategic Account's manufacturing, planning, and implementation teams to provide control/information input at an early stage, and via this participation, recommend strategies/tactics to Rockwell Automation that will benefit the Strategic Account.
  • Identify new growth opportunities in products and services for the mutual benefit of Rockwell Automation and the Strategic Account.
  • Provide the annual plan for the Strategic Account in coordination and cooperation with geographic Rockwell Automation sales/support offices worldwide, and communicate this plan within Rockwell Automation and to the Strategic Account, including regular progress throughout the year.
  • Work with the Strategic Account to expand Rockwell Automation’s presence globally, and to deliver consistently across geographic boundaries.
  • Must be willing to travel to personally communicate Strategic Account relationship objectives to extended teams, and to engage in strategic Global Account.
  • With Strategic Account active participation and approval, must periodically define mutually agreeable opportunities to leverage Strategic Account applications or solutions and communicate/publish these successes as ‘reference stories’ for industry/global selling efforts.
  • Must model the capabilities of an ‘Executive Sales Professional’ to sales colleagues, and be a mentor when appropriate.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Houston - Texas
Job Summary
  • Represent all of Rockwell Automation’s products & services well (capable breadth), and periodically must augment skills with additional competency to support customer-critical products & services (selective depth)

  • Understands the Chemical, Oil and Gas industry (applications, standards/regulations, drivers and trends), the customer’s organization and desired business outcomes and Rockwell Automation offerings and delivery mechanisms as well as partner capabilities relevant to assigned accounts.

  • Interact comfortably with the Strategic Account at senior management & executive levels, and convey Rockwell Automation’s products & services in a manner that demonstrates tangible economic value, linked to customer business drivers and key performance indicators, and based upon elements of competitive advantage, strategic positioning, shared goals & risks and profitability impact.

  • Effectively promote business growth through indirect management of extended teams, affording a balanced selling effort at multiple customer levels of the Strategic Account. Must be able to team with, find compromise, and build consensus with Field Sales Management, during the process of leveraging the extended geographic sales team.

  • Develop a trust-based, mutually beneficial relationship with principal customer sponsors of the Strategic Account. Must mature and formalize Strategic Account relationship expectations and address all Rockwell Automation products & services with a growth strategy for each that maximizes “customer share” across all global regions.

  • Quickly qualify opportunities in order to efficiently deploy Rockwell Automation resources on high potential activities.

  • Ensure that the Strategic Account has access to all Rockwell Automation resources by establishing excellent working relationships with the product groups/divisions, geographic sales management, international and senior management.

  • Participate in the Strategic Account's manufacturing, planning, and implementation teams to provide control/information input at an early stage, and via this participation, recommend strategies/tactics to Rockwell Automation that will benefit the Strategic Account.

  • Identify new growth opportunities in products and services for the mutual benefit of Rockwell Automation and the Strategic Account.

  • Provide the annual plan for the Strategic Account in coordination and cooperation with geographic Rockwell Automation sales/support offices worldwide, and communicate this plan within Rockwell Automation and to the Strategic Account, including regular progress throughout the year.

  • Work with the Strategic Account to expand Rockwell Automation’s presence globally, and to deliver consistently across geographic boundaries.

  • Must be willing to travel to personally communicate Strategic Account relationship objectives to extended teams, and to engage in strategic Global Account growth opportunities directly with remote resources.

  • With Strategic Account active participation and approval, must periodically define mutually agreeable opportunities to leverage Strategic Account applications or solutions and communicate/publish these successes as ‘reference stories’ for industry/global selling efforts.

  • Must model the capabilities of an ‘Executive Sales Professional’ to sales colleagues, and be a mentor when appropriate.

  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).


EOE, M/F/Disabled, Vet

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Industry:
Automotive, Entertainment, Fibers & Textiles, Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Marine, Mining, Metals & Cement, Oil & Gas, Power Generation, Print & Publishing, Pulp & Paper, Semiconductor & Electronics, Tire & Rubber, Water Wastewater
Job Category:
Sales, Services, and Solutions
Location:
Dusseldorf
Job Summary
DESCRIPTION
Directs the coordination of technical and administrative support activities including installation, repair, preventative maintenance, and engineering change upgrades. Ensures adequate records and systems are maintained. Schedules personnel responding to critical situations. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department's attention. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
JOB COMPLEXITY
Works on issues of moderate scope where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
SUPERVISION
Provides direct supervision to professional individual contributors and/or skilled support individual contributors. Acts as advisor to team and may become actively involved, as required, to meet schedules and resolve problems.
EXPERIENCE
Typically requires a minimum of 2 years management experience.
KNOWLEDGE/SKILL
Developing supervisory expertise. Applies company policies and procedures to resolve variety of issues.
SCOPE
Receives assignments in the form of objectives with goals and the process by which to meet goals. Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees. Management reviews work to measure objective obtainment.
INTERACTION
Frequently interacts with subordinates/peers and customers to gain cooperation of others or conduct presentations of technical information or project activities. Builds productive internal/external working relationships.
EDUCATION
Bachelors Degree
LEVEL MGMT 2
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Industry:
Infrastructure, Mining, Metals & Cement, Oil & Gas
Job Category:
Sales, Services, and Solutions
Location:
Calgary, Delta, Vancouver, CA
Job Summary
  • This role will interface and build relationships with Engineering Consultants and a variety of EPC firms. This role owns the account strategy within assigned accounts and communicates to extended teams on an account by account basis.

  • Establishes executive level relationships within the customer base and understands customer processes, business drivers and organizational model.

  • Establishes a trusted advisor relationship with customers, understands customer processes, business drivers and organization model while providing guidance on customer’s strategic initiatives.

  • Follows the Rockwell Automation sales process: knows assigned accounts, plans for growth, maintains a healthy funnel, drives opportunities to closure and evaluates performance to goal.

  • Understands the industry (applications, standards/regulations, drivers and trends), the customer’s organization and desired business outcomes and Rockwell Automation offerings and delivery mechanisms as well as partner capabilities relevant to assigned accounts.

  • Provides application knowledge and industry expertise. Manages sales activities according to Rockwell Automation’s outcome-based selling methodology.

  • Proactively collaborates with the North America Regional Industry Managers.

  • Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer’s decision process and presents solutions to the customer (value proposition).

  • Brings the right resources to the table to impact the customer’s decision process and presents solutions to the customer.

  • Coordinates Rockwell Automation account team, senior management and a technical engagement team (domain experts) to plan for and win identified opportunities.

  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.

  • Teams with corporate Contracts and Negotiations group to come to terms with customers.

  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.

  • Obtains agreements and prices to support the proposal effort.

  • Supports customer/internal account reviews.

  • Sets and helps manage internal/external partner expectations.

  • Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Karlsruhe
Job Summary
Role Overview

Designs, develops, procures, installs, and maintains the company’s operating and infrastructure systems. Responsible for the design and integration of hardware and development of software components to create reliable systems which meet the requirements of internal business units.
Designs, deploys, operates, and maintains infrastructure and solutions in a private cloud (VMWare) as well as public cloud (Azure) for global usage.
Software components will be developed for installation support and other business related tools.
The role involves working with global project delivery teams in an international environment, and this brings a requirement for English language skills. Another element of the role will involve IT architecture design including a cloud based structure, maintenance and administration of IT components as well as software tools, preparation of business unit related IT test environments (VM ware based), analysis of defects, programming and implementation of small software tools supporting IT installations and monitoring of the overall IT landscape.
The right candidate must be equipped with the ability to collaborate and work as part of an international team, and so must have excellent communication skills. The working environment is a fast paced project environment, so the right candidate will be cost sensitive, driven, but always quality and customer focused.
Ability to support sales and project efforts by providing respective IT infrastructure.
Excellent communication and coordination skills are key for this position. The role requires supporting RA internal development teams, being responsible for the overall technical IT backbone.

Key Responsibilities of the Role

Overview
  • Typically possesses broad application/technical knowledge relevant to assigned business team.
  • Must be able to work in a stressful environment with short response times where constructive feedback from others is encouraged.
  • Must be available and willing to work overtime, weekends and holidays to meet customer project commitments.
  • Must perform duties in the office as part of a project team.
  • Willingness to travel and support IT installations at customer sites (~ 5% of working time)
Functional
  • Provides updates to project / program manager pertaining to status of activities, performance to schedule and budget.
  • Performs detailed system design, implementation and start-up.
Interpersonal
  • May serve as the primary interface with the customer for assigned projects
  • Supports an environment conducive to successful team interaction
  • Interacts with Project Management
  • Obtains product and IT relevant technical information from other business units of RA as required
Leadership
  • May lead contractors on project assignments.
Business
  • Leads ensuring IT infrastructure availability for business units
  • Builds partnerships at a technical level inside RA but also with customer counterparts.
  • Must be commercially aware of the impact to the business of selecting IT components and developing and implementing related software tools
  • Responsible for following all applicable corporate, company, governmental and regulatory policies and procedures as appropriate for this position.
Responsible for delivering projects that meet the quality systems of the customer and the business unitView More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Baltimore - Maryland, Charleston - West Virginia
Job Summary

The Systems Engineer serves as a primary contact for Rockwell Automation’s customers. They are focused on improving customer relationships by resolving commercial and technical issues. The Engineer works on a variety of commercial and technical issues both independently and with a team.

Key Responsibilities:

  • Develops technical communication to National and Global Community

  • Works with our customers to improve and maintain an efficient and productive manufacturing system, ensuring systems perform the desired application.

  • Demonstrates vision, creativity, technical engineering expertise, business acumen and a willingness to travel as needed.

  • Takes ownership of the complete system solution, which encompasses Rockwell Automation, third-party, as well as user aspects, not only the individual components.

  • Understands Discipline Selling Process and has the ability to initiate and support opportunities in territory.

  • Lead, direct, coach and mentor individuals and project and/or task teams as assigned.

  • Works closely with customers to gather information and analyzes critical data to create viable solutions to customer's problems.

  • Develops customized processes and procedures to satisfy customer requirements.

  • Develops and maintains an appropriate level of technical communication and effective commercial feedback to both Rockwell and distributor sales teams to enhance Rockwell’s value to customer and grow revenue possibilities.

  • Confidently handles escalations that involve interfacing with other products outside of their core area and are recruited to assist other groups.

  • Collaborates with CSM/SSB/LSC and product divisions and sub-contractors to ensure the customer needs are being met.

  • Provides services to Rockwell customers through embedded services, call out, and through phone/chat support to consistently meet utilization goal.

  • Quickly reacts and responds to urgent customer needs, ensuring a timely and quality response.

  • Plans/prepares resources to be able to meet customer demands.

  • Identifies areas of inefficiency and develops improvement plans

  • Simultaneously assesses technical, legal and commercial input, and direct the development of successful engineering solutions.

  • Identifies, foresees and minimizes technical, contractual and financial risks and effectively plans for their mitigation.

  • Travel as required to cover assigned region/sub-region. Accessible during off hours, weekends and holidays.


EOE, M/F/Disable, Vet
#LI-CH1
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
The Associate Pricing Manager is a regional resource responsible for most facets of pricing including: reviewing, analyzing and approving special pricing authorizations (SPA’s) within their delegation of authority, assisting in the training of Sales and Channel staff , pricing model design and pricing system design of moderate complexity, competitive analysis, and profitability, margin and risk analysis utilizing standard RA pricing tools.

As directed by the Regional Pricing Manager (and with moderate supervision) they will support the deployment of pricing tools and techniques in support of the business. As an individual contributor they will be expected to provide consulting, training, analysis and business case analysis.

The Associate Pricing Manager will have a delegation of authority level commensurate to their position. They will have a geographic area of responsibility and will work within established pricing guidelines.

Essential functions:
The Associate Pricing Manager is responsible for:

Functional

  • Review and support of Pricing programs and Marketing promotions
  • Review and approval of special pricing request
  • Enforce pricing policies
  • Profitability and risk analysis
  • Competitive product and price positioning analysis
  • Price sensitivity calculations and analysis
  • Negotiations planning
  • Supports Sales in the planning and execution of negotiations
  • Supports pricing communications to both Sales and Channels

Leadership:

  • Demonstrated pricing professionalism in all interactions
  • Demonstrates sound judgment on business case reviews
  • Demonstrates sound judgment on escalating issues for management review
  • Provide pricing training to sales and channel staff
  • Initiate the development of pricing tools and techniques
  • Supports and communicates change within the organization
  • Coordinate special activities under the direction of the Regional Pricing Manager

Interpersonal:

  • Work effectively with all levels of sales, product and business management
  • Be a self starter
  • Show enthusiasm and passion
  • Demonstrate continuous learning
  • Is a change agent who thrives in a changing environment
  • Demonstrate the ability to work effectively within a team
  • Be seen as a “go-to” resource for all pricing issues within their assigned geography.
  • Effectively communicates across all levels of the organization

Business:

  • Be seen as the key value added resource for Pricing issues
  • Provides pricing comparisons and analysis
  • Familiar with a broad range of computer applications
  • Understanding of cross border selling issues (FX, Duties, Margin impact)
  • Demonstrate knowledge and understanding of distribution channels
  • Understands the price waterfall and potential price leakage points
  • Provide fact based risk/reward analysis
  • Provide pricing recommendations for Special Price Requests
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Industry:
Automotive, Entertainment, Fibers & Textiles, Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Marine, Mining, Metals & Cement, Oil & Gas, Power Generation, Print & Publishing, Pulp & Paper, Semiconductor & Electronics, Tire & Rubber, Water Wastewater
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
SUMMARY/SCOPE OF POSITION:

The Associate Pricing Manager is a regional resource responsible for most facets of pricing including: reviewing, analyzing and approving special pricing authorizations (SPA’s) within their delegation of authority, assisting in the training of Sales and Channel staff , pricing model design and pricing system design of moderate complexity, competitive analysis, and profitability, margin and risk analysis utilizing standard RA pricing tools.

As directed by the Regional Pricing Manager (and with moderate supervision) they will support the deployment of pricing tools and techniques in support of the business. As an individual contributor they will be expected to provide consulting, training, analysis and business case analysis.

The Associate Pricing Manager will have a delegation of authority level commensurate to their position. They will have a geographic area of responsibility and will work within established pricing guidelines.

Essential functions:
The Associate Pricing Manager is responsible for:

Functional

  • Review and support of Pricing programs and Marketing promotions
  • Review and approval of special pricing request
  • Enforce pricing policies
  • Profitability and risk analysis
  • Competitive product and price positioning analysis
  • Price sensitivity calculations and analysis
  • Negotiations planning
  • Supports Sales in the planning and execution of negotiations
  • Supports pricing communications to both Sales and Channels

Leadership:

  • Demonstrated pricing professionalism in all interactions
  • Demonstrates sound judgment on business case reviews
  • Demonstrates sound judgment on escalating issues for management review
  • Provide pricing training to sales and channel staff
  • Initiate the development of pricing tools and techniques
  • Supports and communicates change within the organization
  • Coordinate special activities under the direction of the Regional Pricing Manager

Interpersonal:

  • Work effectively with all levels of sales, product and business management
  • Be a self starter
  • Show enthusiasm and passion
  • Demonstrate continuous learning
  • Is a change agent who thrives in a changing environment
  • Demonstrate the ability to work effectively within a team
  • Be seen as a “go-to” resource for all pricing issues within their assigned geography.
  • Effectively communicates across all levels of the organization

Business:

  • Be seen as the key value added resource for Pricing issues
  • Provides pricing comparisons and analysis
  • Familiar with a broad range of computer applications
  • Understanding of cross border selling issues (FX, Duties, Margin impact)
  • Demonstrate knowledge and understanding of distribution channels
  • Understands the price waterfall and potential price leakage points
  • Provide fact based risk/reward analysis
  • Provide pricing recommendations for Special Price Requests
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Little Rock - Arkansas, Memphis - Tennessee
Job Summary

Position Summary:

The Account Manager – End User is responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. The individual is responsible for establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources.

Essential Functions:

  • Owns the account strategy within the assigned accounts and communicates to the Industry Vertical Teams on an account by account basis when appropriate.
  • Establishes, executive level relationships with the customer base and understands customer processes and business model.
  • Coordinates and communicates with the solutions and channel component sales management and the distributor organizations.
  • Maintains accurate assessment of target and opportunity funnel within the Customer Relationship Management system.
  • Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Customer Centric Selling process.
  • Qualifies customer opportunities and qualifies and coordinates the solution design.
  • Brings the right resources to the table to impact the customer’s decision process and presents solutions to the customer (value proposition).
  • Teams with corporate Contracts and Negotiations group to come to terms with customers.
  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.
  • Engages the Rockwell Automation account team and the senior Management, as required, to plan for and win opportunities.
  • Organizes and manages a technical engagement team for identified opportunities and integrates competitive data and strategy into proposals.
  • Obtains agreements and prices to support the proposal effort.
  • Supports customer/internal program reviews and also the development of district level Market Focus Plan.
  • Sets and helps manage internal/external partner expectations.
  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws.
  • Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental)

EOE, M/F/Disable, Vet
#LI-JD1
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Detroit - Michigan, Fort Wayne - Indiana, Grand Rapids - Michigan, Jackson - Michigan, Kalamazoo - Michigan, Lansing - Michigan
Job Summary

The Field Support Engineer serves as a primary contact for Rockwell Automation’s customers. They are focused on improving customer relationships by resolving commercial and technical issues. The Field Support Engineer works on a variety of commercial and technical issues both independently and with a team. Other activities of the Field Support Engineer include but are not limited to:

  • Provide customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Evaluate and approve operational quality of system equipment.
  • Serve as company liaison to the customer for multiple topics.
  • Participate in the establishment, measurement, and achievement of customer satisfaction metrics.
  • Perform project management function for customer projects including needs identification, scheduling, tracking, and reporting.
  • Provide leadership for project engineering teams, contract employees, and project support personnel.
  • Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.).
  • Communicate with Rockwell Automation and customer management regarding project details.
  • Support an environment conducive to successful team interaction and customer satisfaction.
  • Responsible for following all applicable corporate, company, governmental and regulatory policies and procedures as appropriate for this position.

EOE, M/F/Disable, Vet
#LI-MW2

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