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1
of 9
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Appleton - Wisconsin, Chicago - Illinois, Davenport - Iowa, Indianapolis - Indiana, Kansas City - Kansas, Milwaukee - Wisconsin, St Louis - Missouri
Job Summary
Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence.
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.

As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.

This position will be responsible for driving sales growth in North America for the Connected Services business suite of offerings within their assigned geographic region. This role will require extensive collaboration with the North America sales Regions and key strategic partners in order to build upon existing customers and develop new customers. Global collaboration and project coordination will be needed as required.
  • Responsible for the business development of the Rockwell Automation offerings that are focused on networking, security, remote monitoring, application support and virtualization hardware and services.
  • It is essential to have an understanding of product line business centered on Networking, Security and Virtualization to differentiate, develop, lead and close opportunities across all vertical sectors.
  • Communication & collaboration with the Rockwell Automation Product Business Units and Global Sales teams and key strategic partners is essential to disseminate the Consulting strategy and align company product road maps along with sales and marketing strategies & tactics.
  • Leadership to drive accelerated growth results including the development of collateral and participation to assist the sales force following the Disciplined Sales Process in identifying and meeting requirements.
  • Develop territory sales, distributor and customer competency through Conducting regular learning sessions, participate in/coordinate Rockwell lead and co-marketed network seminars and trade shows.
  • Collect, analyze and communicate market data including competitive information, trends, key wins/losses and service development needs to the BU product management teams.
  • Work with Technical service Engineers to develop the Scope of Supply and Bill Of Materials for proposals.
  • Achieve assigned targets in terms of business revenue and management objectives.
  • Travel could be as high as 75% within assigned territory.
EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Abu Dhabi Wahda City
Job Summary
The Information Software Sales Executive is responsible for direct sales that achieve revenue projections for Rockwell Automation’s Information Software Solutions, enabling the company’s comprehensive connected enterprise vision. This includes but is not limited to selling Advanced Analytics, Industrial IIoT and Manufacturing Execution Systems, across South Pacific. The role also requires the candidate to be a Subject Matter Expert (SME) in the Auto Industry. The Sales Team are leaning on this person to provide their expertise in guiding the Customer’s Technical requirements.

Essential responsibilities:
  • Achieve Rockwell Automation Information Software sales targets, and meet business revenue plans for software solutions using a discipline sales process within targeted accounts.
  • Directly responsible for meeting and exceeding quota by actively negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams.
  • Provide input into customer proposals and requests for information. Sales is responsible for the proposal. We don’t generate it, but ensure its pulled together.
  • Assist in the development of project scope and ROI analysis. Utilize value selling techniques to quantify project ROI and structure commercial deals accordingly.
  • Leverage Global Sales & Marketing selling resources for target opportunity identification and access. Serve as the primary liaison between customers, regional sales team members and Rockwell Automation Information Software to ensure efficient and effective communications and information flow from sales and pipeline development activities. Effectively translate technical terms into everyday language and properly manage expectations, both internally and externally.
  • Provide formal regular status reports to sales management which include forecast, pipeline and activity summary information. Monitor & report revenue and pipeline results weekly via CRM tool for assigned Verticals or Geographies to ensure performance goals are met.
  • Develop strong business & financial knowledge of IS offering and its impact on potential business. Demonstrate understanding of MES and other emerging technology trends and their impact on business decisions in assigned Vertical or Geography and clearly communicate this knowledge to extended sales teams.
  • Respond to RFIs and RFQs
  • Present qualitative and quantitative value of the proposed solutions
  • Create custom presentations and documents that clearly state customer business problems and Rockwell solutions and benefits
  • Communicate with customer IT representatives to understand customer IT infrastructure and policies and to present solutions that fit into customer IT environment
  • Provide guidance to customers and implementers on ways to deploy proposed products including alternatives and their costs and benefits
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
Operates a company's internal data communications systems, includingLANs and/or WANs. Plans, designs and implements networked systems,including configurations, supporting/troubleshooting network problemsand coordinating with vendors for installation of such items as routers,bridges, concentrators and switches. Works on project implementation.Provides training and assists with proposal writing. Conducts projectplanning, cost analysis and vendor comparisons.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
Operates a company's internal data communications systems, includingLANs and/or WANs. Plans, designs and implements networked systems,including configurations, supporting/troubleshooting network problemsand coordinating with vendors for installation of such items as routers,bridges, concentrators and switches. Works on project implementation.Provides training and assists with proposal writing. Conducts projectplanning, cost analysis and vendor comparisons.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Boston - Massachusetts, Raleigh - North Carolina
Job Summary

Represent Rockwell Automation’s comprehensive product and solution portfolio to a Strategic Account customer who has made a substantial business commitment. Responsible for global partnership development with the Strategic Account’s corporate influence points and can articulate Rockwell Automation’s value propositions at an executive customer level. Accountable for regular communications and extended team leadership enabling worldwide geographic Rockwell Automation sales/support offices to increase the scope of our product line & services penetration. Facilitates communications between the Strategic Account and the Rockwell Automation Product Groups/Divisions.

Essential Functions:

  • Represent all of Rockwell Automation’s products & services well (capable breadth), and periodically must augment skills with additional competency to support customer-critical products & services (selective depth)

  • Interact comfortably with the Strategic Account at senior management & executive levels, and convey Rockwell Automation’s products & services in a manner that demonstrates tangible economic value, linked to customer business drivers and key performance indicators, and based upon elements of competitive advantage, strategic positioning, shared goals & risks and profitability impact.

  • Effectively promote business growth through indirect management of extended teams, affording a balanced selling effort at multiple customer levels of the Strategic Account. Must be able to team with, find compromise, and build consensus with Field Sales Management, during the process of leveraging extended geographic sales team.

  • Develop a trust-based, mutually beneficial relationship with principal customer sponsors of the Strategic Account. Must mature and formalize Strategic Account relationship expectations and address all Rockwell Automation products & services with a growth strategy for each that maximizes “customer share” across all global regions.

  • Quickly qualify opportunities in order to efficiently deploy Rockwell Automation resources on high potential activities.

  • Ensure that the Strategic Account has access to all Rockwell Automation resources by establishing excellent working relationships with the product groups/divisions, geographic sales management, international and senior management.

  • Participate in the Strategic Account's manufacturing, planning, and implementation teams to provide control/information input at an early stage, and via this participation, recommend strategies/tactics to Rockwell Automation that will benefit the Strategic Account.

  • Identify new growth opportunities in products and services for the mutual benefit of Rockwell Automation and the Strategic Account.

  • Provide the annual plan for the Strategic Account in coordination and cooperation with geographic Rockwell Automation sales/support offices worldwide, and communicate this plan within Rockwell Automation and to the Strategic Account, including regular progress throughout the year.

  • Work with the Strategic Account to expand Rockwell Automation’s presence globally, and to deliver consistently across geographic boundaries.

  • Must be willing to travel to personally communicate Strategic Account relationship objectives to extended teams, and to engage in strategic Global Account growth opportunities directly with remote resources.

  • With Strategic Account active participation and approval, must periodically define mutually agreeable opportunities to leverage Strategic Account applications or solutions and communicate/publish these successes as ‘reference stories’ for industry/global selling efforts.

  • Must model the competencies of an ‘Executive Sales Professional’ to sales colleagues, and be a mentor when appropriate.

EOE, M/F Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Chicago - Illinois, Davenport - Iowa, Indianapolis - Indiana, Kansas City - Kansas, Louisville - Kentucky, Milwaukee - Wisconsin, Minneapolis - Minnesota, St Louis - Missouri
Job Summary
Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence.
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.


This position will be responsible for driving sales growth in North America for the Connected Services business suite of offerings within their assigned geographic region. This role will require extensive collaboration with the North America sales Regions and key strategic partners in order to build upon existing customers and develop new customers. Global collaboration and project coordination will be needed as required.
  • Responsible for the business development of the Rockwell Automation offerings that are focused on networking, security, remote monitoring, application support and virtualization hardware and services.
  • It is essential to have an understanding of product line business centered on Networking, Security and Virtualization to differentiate, develop, lead and close opportunities across all vertical sectors.
  • Communication & collaboration with the Rockwell Automation Product Business Units and Global Sales teams and key strategic partners is essential to disseminate the Consulting strategy and align company product road maps along with sales and marketing strategies & tactics.
  • Leadership to drive accelerated growth results including the development of collateral and participation to assist the sales force following the Disciplined Sales Process in identifying and meeting requirements.
  • Develop territory sales, distributor and customer competency through Conducting regular learning sessions, participate in/coordinate Rockwell lead and co-marketed network seminars and trade shows.
  • Collect, analyze and communicate market data including competitive information, trends, key wins/losses and service development needs to the BU product management teams.
  • Work with Technical service Engineers to develop the Scope of Supply and Bill Of Materials for proposals.
  • Achieve assigned targets in terms of business revenue and management objectives.
EOE, M/F/Disable, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Bayswater, MEL
Job Summary
Senior-level Project Manager position in the Analytics Solutions Group (ASG). The Project Manager manages the development and implementation process of Analytics, Industrial Internet of Things (IIoT), Manufacturing Execution System (MES) projects for end-user client customers. Plans and directs the project schedule. Manages the project budget and costs. Monitors the project from initiation through delivery. Organizes the activities ensuring completion of the project on schedule and within budget constraints. This position has overall responsibility for the project success.

The Project Manager applies broad knowledge related to managing development and implementation of MES projects and related application development environments. This role requires a working knowledge of software development, client/server applications, relational databases, software testing, and start-up/support. Projects are based on the implementation of Rockwell Automation Analytics, Factory Talk Production Center Software (FTPC), PTC ThingWorx, Vuforia &Kepware.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Prague
Job Summary

The Business Process Analyst drives global proposal initiatives and improvement projects within the Systems & Solutions Business (SSB) by applying his/her proposal process expertise and leadership skills. He/She analyses, plans and implements process improvement needs for Global Proposals. The Business Process Analyst is responsible for supporting targeted productivity goals as well as functional excellence and operation efficiency in collaboration with global and business unit stakeholders such as the Proposal team, Global Engineering Center, Finance, C&N, Global PMO, Engineering and IT.

ESSENTIAL FUNCTIONS:

Functional
  • Executes on Global Improvement Projects related to Global Solutions Proposal Processes and Business Intelligence. I.e., Streamlining Standard Proposal Process, Standard Global & Regional proposal familiarization & training plan, Proposal Reporting data and dashboards.
  • Is the Subject Matter Expert for Global Solutions Proposal Process Flow and Business Rules. Provides Proposal Process Guidance to the Regional Proposal Teams.
  • Creates and maintains Global Solutions Proposal Process guidelines, QMS procedures and training material.
  • Identifies areas for GEC involvement to support capacity / capability needs of Global Solutions Proposals Team and collaborates closely with the Global Engineering Center Proposal Team to create and maintain work packages and to coordiante required knowledge transfer.
  • Lead / Coordinate the Change Request Management for Global Solutions Proposal Team.
  • Identifies & Leads Productivity (Lean) Projects for Global Proposal team (Green belt)
  • Support the integration and alignment of all Sub-BUs to ensure consistent Proposal Process, Templates and Tracking.
  • Takes care of timely and closely communication to regional proposal & business stakeholders to ensure awareness and timely application, adoption.
  • Is the Subject Matter Expert for Proposal Data Intelligence related to Reporting (Frontlog) and Proposal KPIs tracking to respond to the Business Analysis & Measurement needs
  • Support the Standard Proposal Management (iPE) Content creation and management.
  • Develops and delivers standard training materials for business and proposal roles

Leadership

  • In conjunction with the Global & Regional Proposal Management, GEC and Business Management determines requirements and work force suitable for driving Global Proposals Programs & Projects.
  • Establish a strong management relationship with the regional SSB Leadership team, Regional managers and Sales management to foster best practices and cost awareness.
  • Establish good cooperation and working relationship with the functional Business Managers globally.
Interpersonal
  • Provides direction to the Regional Proposals Teams in their execution of proposals in compliance with audit requirements.
  • Collaborates and communicates effectively. Shows business understanding and takes an active role in the evaluation process.

Business

  • Supports the proposal productivity efforts across all regions
  • Acts as and is recognized as a subject matter expert for proposal best practices throughout the business globally
  • Acts as and is recognized as a subject matter expert for business and proposal data intelligence

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milwaukee - Wisconsin
Job Summary
This position manages a team of Technical Support Engineers who support a variety of Rockwell Automation Industrial Control Components, Sensors and Safety Components and Low Voltage Motor Control Center products. In addition, to the supervisory duties, this role will coordinate with the necessary product related departments to schedule training, handle escalations, and prepare for new product releases.
ESSENTIAL FUNCTIONS
  • Develop, create and maintain a cross-functional team responsible for supporting assigned Rockwell products.
  • Manage daily logistics for the team, including scheduling.
  • Identify or lead, and support process changes to enhance the support experience for the customer and/or improve internal productivity for the business.
  • Develop and motivate a team of Technical Support engineers through performance coaching, career planning and professional development objectives.
  • Foster a strong collaborative environment where all processes and procedures are followed.
  • Takes personal responsibility for directing and influencing others to respond and adapt to change and effectively communicate change initiatives to direct reports.
  • Follow up with unsatisfied customers to ensure issues are resolved and the customers are satisfied.
  • Facilitate customer resolution for escalated calls by engaging with Commercial Engineering, Product Management, Sales and Distribution and other stakeholders as necessary.
  • Manage a team to attain business objectives and established KPIs.
  • Manage individual group performance goals and collaborate with all other support groups to meet the overall business performance goals.
  • Manage staffing to meet the cyclic demands of your teams assigned queues.
  • Ensure that the support staff exhibits the proper techniques and behavior to ensure the customer receives an outstanding support experience.
  • Work with other supervisors and managers to ensure operational consistency.
  • Drive continuous improvement in terms of efficiency of support processes, customer satisfaction and the application of tools for monitoring, management and optimization.
EOE, M/F/Disabled, Vet

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Toledo - Ohio
Job Summary
The Account Manager – OEM is responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. The individual is responsible for establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources.

ESSENTIAL FUNCTIONS:
  • Owns the account strategy within the assigned accounts and communicates to the internal Rockwell teams on an account by account basis when appropriate. Leads development and execution of documented account plans.
  • Establishes executive level relationships with the customer base and understands customer processes, drivers and business model.
  • Coordinates and communicates with domain experts, sales management and the distributor organizations.
  • Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Customer Centric Selling process.
  • Qualifies customer opportunities, engage the appropriate resources and coordinates the solution design to impact the customer’s decision process and presents solutions to the customer (value proposition). Organizes and manages a technical engagement team for identified opportunities and integrates competitive data and strategy into proposals.
  • Maintains accurate assessment of target and opportunity funnel within the Customer Relationship Management system.
  • Teams with corporate Contracts and Negotiations group to come to terms with customers.
  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances through distributor.
  • Engages the Rockwell Automation account team and the senior Management, as required, to plan for and win opportunities.
  • Supports customer/internal program reviews and also the development of regional level Market Focus Plans.
  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws.
  • Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).
EOE, M/F/Disabled, Vet
#LI-AS2
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milano
Job Summary
A successful IS Delivery Business Development Manager will focus on delivering services, not products. Qualified candidates must have demonstrated the ability to thrive in a collaborative environment where operations and sales work together to plan and execute successful projects and exceed customer expectations.

DESCRIPTION
Sells limited number of specialized company products and or services,typically a single product or product line. Works with Sales AccountManagers when opportunities are identified. Serves as a technicalproduct expert to develop and present sales proposals and systemssolutions, and close complex technical sales.JOB COMPLEXITY
Works on complex issues where analysis of situations or data requiresand in-depth evaluation of variable factors. Exercises judgment inselecting methods, techniques and evaluation criteria for obtaining results.
SUPERVISION
Determines methods and procedures on new assignments and may coordinateactivities of other employees.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Indianapolis - Indiana
Job Summary
  • Are you a self-motivated and organized person that is looking for an opportunity to apply your knowledge and skills to practical situations?

  • Do you want to work for a company that encourages you to think outside the box and develop innovative solutions to everyday problems?

The Commercial Sales Specialist (CSS) is key contributor for achieving sales growth by providing pre and post-sales support. This contributor will be directly interfacing with customers and/or distributors to address and resolve issues and inquiries of both technical and commercial nature. They will provide sales support to the Rockwell Sales team by identifying growth opportunities and collaborating to increase sales force effectiveness. This position supports the Rockwell Automation vision, mission and values by supporting sales initiatives, maintaining relationships with customers, and providing assistance to other employees.

Responsibilities

  • Engage distributors on processes and assist in training on Rockwell Automation tools, product and processes. Works closely with distributor inside sales teams.

  • Assist sales account managers in pre and post sales functions (quoting, price comparisons, product crossovers, sourcing stock).

  • Assist technical consultants with demos, control and showcases.

  • Perform customer analytics by business unit. Analyze data to identify opportunities to increase market share.

    • Generate point of sale/market data reports to assist in selling process.

  • Use sales data, pricing information and account knowledge to assist in strategic account growth.

    • Analyze current pricing agreements to enable sales staff to negotiate maximum opportunity for RA within an account.

  • Identify and complete initial qualification of leads.

  • Engage customers and prospects via phone to identify sales opportunities.

  • Collaborate with lead qualification team; drive improvements in the lead program/sales process.

  • Account management in concert with outside sales including critical customer issues.

  • Lead and contribute on Productivity projects including various tasks associated with projects, as required.

  • Provide support and direction on Local and Commercial Marketing Events as needed.

  • Welcome and direct visitors, monitor entry and access for guests, deliveries, Wi-Fi, etc.

  • Coordinate internal/external meetings, small events; assist with some travel around meeting logistics.

  • Support basic office function (maintain equipment, order supplies, etc.) and coordinate payment for office expenses.

  • Handle incoming and outgoing mail and shipments for local office and training coordinator.

EOE, M/F/Disable, Vet

#LI-AS2

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Prague
Job Summary
Short Role Description
  • The Business Development Manager Role is responsible for System & Solutions Business (SSB) Sales across EMEA.
  • He/she supports and drives the business and its strategic directions in co-ordination with the Local and Industry sales teams.
  • He/she is also responsible for business development and project pursuit activities for allocated accounts and outside of those covered by existing Local or Industry Sales Teams
  • He/she is responsible for managing and driving the development of opportunity funnel and front log with the Local Sales team, while insuring a qualified solutions sales cycle.
  • He/she acts as commercial front end for the SSB application centers.
  • He/she supports Local Sales activities to identify and close specific projects as part of the larger project pursuit teams
  • Applying the Win Strategy Process and accessing the necessary resources within an Application Center, he/she will increase the ease of doing business for SSB pre-sales activities and order hit rate.
Reporting structure:
Reporting to the Regional Team Lead or SSB Sales Director, as relevant


Core Competencies (according to RA competency model)

  • Sales process excellence
  • Project pursuit and application excellence
  • Ability to build strategic partnerships within accounts
  • Business and financial understanding
  • Manage for growth
  • Accountable for results
  • Critical decision making
  • Collaboration & teamwork
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Chicago - Illinois
Job Summary
The Account Manager – OEM is responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. The individual is responsible for establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources.

ESSENTIAL FUNCTIONS:
  • Owns the account strategy within the assigned accounts and communicates to the internal Rockwell teams on an account by account basis when appropriate. Leads development and execution of documented account plans.
  • Establishes executive level relationships with the customer base and understands customer processes, drivers and business model.
  • Coordinates and communicates with domain experts, sales management and the distributor organizations.
  • Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Customer Centric Selling process.
  • Qualifies customer opportunities, engage the appropriate resources and coordinates the solution design to impact the customer’s decision process and presents solutions to the customer (value proposition). Organizes and manages a technical engagement team for identified opportunities and integrates competitive data and strategy into proposals.
  • Maintains accurate assessment of target and opportunity funnel within the Customer Relationship Management system.
  • Teams with corporate Contracts and Negotiations group to come to terms with customers.
  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances through distributor.
  • Engages the Rockwell Automation account team and the senior Management, as required, to plan for and win opportunities.
  • Supports customer/internal program reviews and also the development of regional level Market Focus Plans.
  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws.
  • Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).
EOE, M/F/Disabled, Vet
#LI-AS2
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milano
Job Summary
Sells company's products and/or services to existing named accountswithin a geographic territory. Maintains relationships with existingnamed accounts. May have their own accounts or work on a team.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milano
Job Summary
Sells company's products and/or services to existing named accountswithin a geographic territory. Maintains relationships with existingnamed accounts. May have their own accounts or work on a team.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
The NA Connected Services Project Manager position is responsible for the leadership and delivery of services projects for customers within the Connected Services business suite of offerings. This position requires self-initiative, ownership, excellent listening skills, commercial sensitivity, responsiveness, collaboration, technical engineering expertise, time management and business acumen. This position will be responsible for managing multifunction and multi-vendor efforts to plan, sell, implement, and support service solutions to address customers’ complex business issues. Manage the integration and/or development and execution of deliverables directly to the customer and in support of projects and support agreements that could exceed $1M in revenue. Global collaboration and project/support coordination will be needed as required.

This position requires the person to possess and demonstrate a diverse set of commercial and technical project management skills coupled with ability to think “big picture” which encompasses not only RA products and systems and their relationship to each other, but how those RA products and systems are incorporated with the overall application. The Project Manager has demonstrated leadership qualities of project engineering, planning, tracking and organizing to successfully take ownership and be the single point of contact for the customer in managing solutions support engagements throughout the lifecycle of the engagement.

The person in this position must also document and inform Rockwell Automation sales, delivery, and product leadership personnel of solutions to commonly experienced problems, workarounds, practices that create problems, product functionality, etc. to improve overall customer satisfaction and acceptance of Rockwell Automation solutions and services.

Potential candidates should have the capability to perform the following:
  • Oversee all project/program activities - commercially and technically
  • Manage support deliverables for assigned premium level project and support contracts
  • Generate proposals to customers
  • Drive resolution for all open issues
  • Act as primary contact to customer and sales engineer for service to customer
  • Ensure customer ROI expectations are met or exceeded
  • Provide detailed reporting and ROI analysis to customer, sales and management
  • Be able to recognize potential problems with existing equipment/processes and develop solutions with the ability to adapt to various engineering designs, applications, and process criteria to create more efficiencies for self and peers
  • Be a mentor to peers, for PM technical and commercial best practices
  • Frequently interact with others to build productive internal/external working relationships
  • Conduct presentations of technical information/project activities, etc.
  • Be able to receive assignments in the form of high level objectives with goals and the process by which to meet goals, while executing with excellence
  • Lead by example, striving for continuous improvement, demonstrating positive work ethic, fulfilling commitments to customers and Rockwell Automation, valuing and encouraging a diverse workforce, completing and submitting required reports on time, and acting in a professional manner
  • Provide timely responsiveness to customers, sales, and management with the appropriate level of urgency in delivering results
  • Be able to efficiently organize and prioritize tasks associated with multiple project executing in parallel
  • Be able to quickly drive effective resolution to customer escalations, generate commercial responses in reply, and incorporate corrective actions into the project moving forward
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Cambridge, ON
Job Summary
Essential Functions:

This role will work closely with RVP Region Sales Leadership and the NA Marketing Organization.
  • Function as internal Voice of the Customer for NA Field Sales and Sales leadership with key NA Region stakeholders.  Act as Regional Marketing Lead and Consultant for NA Marketing.
    • Identify opportunities for improvement and acceleration of promotional campaigns, sales force engagement, lead nurturing activities and customer follow up.
    • D365 leadership for marketing Content/Processes, leading the utilization of the marketing intelligence in Dynamics with our sales force. Drive the integration of marketing into sales via the Dynamics tool.
  • Function within NA Marketing Organization as a voice of "external customer"
    • Develop relationship with key marketing resources within distributors
    • Understanding of customer insights and business drivers and their impact on marketing tactics
    • Ability to assess marketing execution effectiveness
    • Engaging our Commercial Events team on developing and executing new customer engagement strategies. (Beyond RAOTMs, webinars, distributor events, etc.)
  • In collaboration with peers, develop consistent Field Marketing programs, processes and plans aligned with RA NA Commercial Plan and RA/GSM Business Imperatives
  • Integrate NA Commercial Plan into RVP Region Plan with clear expectation of results. 
  • Lead NA Marketing Sales Initiatives beyond local RVP Region (i.e, segment, industry specific)
    • Optimizing our industry marketing impact and sales alignment within the RVP regions as we continue our pivot to industries
  • Collaborate with NA DSMP/Operations Team to ensure relevant tool development and application to support marketing plans and NBD
  • Own and report key results from Marketing Initiatives and Programs to NA Marketing Team and Sales Leadership. Provide guidance to Regional Leadership team on effectiveness and direction to increase success.  
  • Driving social awareness working with NA and global resources to be the Social Sales Champion for the RVP Region to drive the creation of a NA social selling strategy, driving competency and identify content needs and gaps.
  • Consult and help lead NA marketing to drive the creation of a NA Channel marketing strategy, share competency requirements and identify content needs and gaps.
    • Work with Rockwell Channel team to set co-marketing objectives that benefit both RA and distribution
    • Drive co-marketing objectives that benefit both RA and distribution
    • Act as consultant and marketing leader to drive direction with RA channel teams and our strategic partners including distributors, encompass partners, SIs and others.
  • VP Region level engagement with business leaders (RVP, RISM, ROSM, RSSM, RSM, RSMO RMX, and Distributor Marketing Lead) to assess the sales and marketing integration needs to amplify the business.
  • Be a consultant to Territory Sales Leadership on marketing tactics (webinar development, SDR collaboration for example) available to engage with customers related on relevant priority industries.
  • Lead the NBD Process within the RVP Region and collaborate with peers to standardize to NA, if appropriate.
    • Identify markets/campaigns outside NA Commercial Plan to identify new business.
    • New Business Development Tool/Process Facilitation
  • Understanding and industry knowledge of RVP region priority industries to be able to translate the marketing needs and capabilities required to support those industries.  
  • Own the development and integration of Marketing plan within Region/Territory and drive execution within RVP region
  • Collaborate with RVP Region Ops Team on the execution of commercial events (goal setting, content development, event execution, and lead management)
#LI-JB1
EOE, M/F/Disable, Vet
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Industry:
Automotive, Entertainment, Fibers & Textiles, Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Marine, Metals, Mining, Minerals & Cement, Oil & Gas, Power Generation, Print & Publishing, Pulp & Paper, Semiconductor & Electronics, Tire & Rubber, Water Wastewater
Job Category:
Sales, Services, and Solutions
Location:
Akron - Ohio, Alpharetta - Georgia, Austin - Texas, Baltimore - Maryland, Baton Rouge - Louisiana, Birmingham - Alabama, Bismarck - North Dakota, Boston - Massachusetts, Cary - North Carolina, Caserta, Champaign - Illinois, Charleston - West Virginia, Cleveland - Ohio, Columbus - Mississippi, Columbus - Ohio, Denver - Colorado, Des Moines - Iowa, Eden Prairie - Minnesota, Hartford - Connecticut, J
Job Summary
FOR THE RIGHT PERSON THIS ROLE COULD BE LOCATED ANYWHERE IN THE UNITED STATES

Our Sr. Networks Consultant role encompasses the lead technical advisor responsibilities for interfacing with our valued clients on large scale, multi-site global projects to develop and deploy robust network solutions. The Sr. Networks Consultant will interact directly with key internal and external contacts on the deployment and rollout of network infrastructure and security related efforts. These projects will be specific to enabling a Connected Enterprise by connecting the Industrial Internet of Things at our key global customer facilities.
Potential candidates should have:
  • ‘Hands-on’ experience in assessing, designing, and deploying network infrastructure in environments including process automation, discrete controls, and automated manufacturing processes / equipment.
  • Experience in designing and deploying network infrastructure (switches, routers, firewalls, etc.) within an Industrial Network
  • Understanding of various industry standards including ISA, ANSI, NEMA, NERC, IDC, NEC and NIST standards. Specific focus on NIST 800-82, NERC-CIP, IEC-62443 Standards would be an added benefit
  • Experience in PLC, Networking and SCADA design/programming including data extraction and data analysis.
  • Solid technical skills with various Ethernet protocols including EtherNet/IP, specifically around assessment, design and implementation of complex systems.
  • Strong communication skills and commercial skills, ability to handle multiple projects / interactions, and ability to interact with various global teams, clients and vendors including those in international regions.
  • Familiarity with a variety of networking and / or security concepts, practices, and procedures, to include manufacturing and enterprise network convergence, network protocols, communication optimization, application effects on system performance and human exploitation techniques on the manufacturing network.
  • Experience in developing and deploying solutions in a virtual environment.
  • Design, implement and support key global customers’ converged business and manufacturing/industrial networks and user needs in parallel with their overall business strategies.
  • Write detailed documentation that could include customer requirements, system specifications, observed issues with remediation recommendations or implementation plans in order to develop or modify manufacturing infrastructure.
  • Design, recommend, and implement network infrastructure and associated configuration changes.
  • Design customer secure manufacturing architectures and provide vision, problem anticipation, and problem solving ability to customers.

EOE, M/F/DISABLE, VET
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Mayfield Village - Ohio
Job Summary

The Technical Support Engineer will work with customers to resolve their application and product issues, which will allow the customer to maintain or improve their system. The engineer will join our Information Software team where you will have the opportunity to work with leading FactoryTalk & ThingWorx technology across a range of industries. The engineer will create and publish knowledgebase articles, blogs, or videos for reference by customers and Rockwell Automation employees. This position requires self-initiative, ownership, excellent listening skills, motivation to provide exception customer service from inception to resolution for each issue, commercial sensitivity, responsiveness, collaboration, technical engineering expertise, and business acumen.

The engineer’s primary responsibility:

  • To provide technical support for the FactoryTalk Suite of products with a concentration on the Information Software products.

  • Provide Internet of Things (IoT) Support Services to Developers, System Administrators, Field Consultants, and Engineers.

  • In the majority of cases, this support will be provided via telephone. Support via email, or technical notes will also be required.

  • May be asked to cover a shift after hours. The engineer will occasionally carry a weekend support phone to provide support for 24x7 customers.

EOE, M/F/Disabled, Vet.
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