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1
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Toulouse
Job Summary

The MES Functional Lead is a professional experienced consultant or engineer able to lead key MES project activities such as functional requirements, design specifications, system demonstration, training and support. It includes managing the quoting, customer and sales contacts required to obtain planned level of incoming business.

He / She must have good understanding of software design methodologies 
The position combines significant elements of Sales, Marketing and Engineering. In addition to the generation of quotations and customer visits, this person is also responsible for being the liaison and technical expert to support appropriate market channels. This channel support includes providing application expertise of systems and solutions for their specific industries.

ESSENTIONAL FUNCTIONS:

  • Functional: 
    - Have the ability to quickly learn and articulate the features and benefits of new products and solutions, and use this information in developing new customer opportunities for our business. 
    - Have a good understanding of industry specific applications, engineering principles and how to apply them. 
    - Expertise with definition of user requirements, functional requirements, Functional and Design specifications
    - Designs and configures Rockwell Automation software solutions to meet customer project requirements

  • Leadership:
    - Act as a coach to engineering and other specialists on MES solutions. 
    - It is expected that the Functional Lead will take an active role in paper preparations as well as presentations and appropriate committee or sub-committee work. 

  • Interpersonal: 
    - Displays dedication and concern toward completing work correctly, thoroughly and in an appropriately timely manner.  
    - Communications with project teams to ensure that they have all of the information required to successfully implement projects. 
    - Interface and provide direct input with other RA product groups such that the corporate marketing goals are united. 
    - Interface appropriately with vendors to ensure the requirements of the order execution are satisfied in a physically responsible manner. 

  • Business: 
    - Understands the nature of the specific industry served and the available market. 
    - Keeps a whole company perspective in mind relative to systems and solutions specific opportunities. 
    - Establishes a good network of contacts within the industry as well as within the entire RA organization. 
    - Coordinate customer requirements with engineering and other appropriate departments to ensure the highest level of customer satisfaction is achieved.

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Brampton, ON
Job Summary
The Rockwell Automation Field Engineering Interns play a vital role in the Rockwell Automation office locations. The Field Engineering Intern position will support the activities of the Field Engineering staff. The intern will have the support of a Senior Field Engineer as a mentor throughout the course of the internship.

Many field engineering internships are focused on field service. During the course of these internships, the intern may be asked to perform or participate in:

· Ladder logic development
· HMI development
· Project status report development
· Project meetings via phone or at a customer location
· Observe emergency callouts at a customer location with a Field Engineer
· The development of process improvement initiatives within the office
· Observe and participate in customer project start-ups

Some intern positions are more focused on sales, and may include the following customer-facing, sales-related activities:
· Launching new products
· Introducing new Rockwell Automation software tools
· Conducting technology updates
· Introducing support services
· Learning our detailed selling process by identifying targets, making sales calls, and tracking and organizing customer input and feedbackView More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Fresno - California, Los Angeles - California, Mission Viejo - California, Sacramento - California
Job Summary

This job could be located anywhere in the US for the right applicant but we are seeking someone to cover Rockwell Automation WESTERN REGION for Information Software Sales Executive

The Information Software Sales Executive is responsible for direct sales that achieve revenue projections for Rockwell Automation’s Information Software Solutions, enabling the company’s comprehensive connected enterprise vision. This includes but is not limited to selling Advanced Analytics, Industrial IIoT and Manufacturing Execution Systems, across South Pacific for the CPG, Mining, Minerals & Cement and Oil & Gas industries.

Essential Responsibilities
  • Achieve Rockwell Automation Information Software sales targets, and meet business revenue plans for software solutions using a discipline sales process within targeted accounts.
  • Directly responsible for meeting and exceeding quota by actively negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams.
  • Develop and manage an accurate sales forecast and pipeline of Information Software and other related solutions.
  • Provide input into customer proposals and requests for information. Sales is responsible for the proposal. We don’t generate it, but ensure its pulled together.
  • Assist in the development of project scope and ROI analysis. Utilize value selling techniques to quantify project ROI and structure commercial deals accordingly.
  • Leverage Global Sales & Marketing selling resources for target opportunity identification and access. Serve as the primary liaison between customers, regional sales team members and Rockwell Automation Information Software to ensure efficient and effective communications and information flow from sales and pipeline development activities. Effectively translate technical terms into everyday language and properly manage expectations, both internally and externally.
  • Provide formal regular status reports to sales management which include forecast, pipeline and activity summary information. Monitor & report revenue and pipeline results weekly via CRM tool for assigned Verticals or Geographies to ensure performance goals are met.
Develop strong business & financial knowledge of IS offering and its impact on potential business. Demonstrate understanding of MES and other emerging technology trends and their impact on business decisions in assigned Vertical or Geography and clearly communicate this knowledge to extended sales teams.

EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Toulouse
Job Summary
The Information Software Sales Executive is responsible for direct sales that achieve revenue projections for Rockwell Automation’s Information Software Solutions, enabling the company’s comprehensive connected enterprise vision. This includes but is not limited to selling Advanced Analytics, Industrial IIoT and Manufacturing Execution Systems, across South Pacific for the CPG, Mining, Minerals & Cement and Oil & Gas industries.

Experience
• 5+ years pre-sales, direct sales or consulting experience (estimate that Level 3 requires 5+; Level 4 requires 7+ and Level 5 requires 12+ years)
• Familiarity with supply chain concepts, logistics, manufacturing flow and interaction with IT and Manufacturing systems.

Application Experience:
Factorytalk productioncentre, Factorytalk analytics platform, Factorytalk CPG suite, Factorytalk Auto suite, Factorytalk Pharma suite, Production Management, Quality Management, Warehouse, Management, Performance Management, Thingworx, Vuforia, Windchill

Industry Experience:
Mining, O & G and Food & Beverage

Enterprise Resource Planning (ERP), Factory Talk, Factory Talk, Analytics, Java, IIOT, Industrie 4.0, , Smart Manufacturing, , Digital Operations, Manufacturing Intelligence, Quota, PTC, Batch Processing, SAP, Supply Chain, Rockwell Automation, Information Software, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
Operates a company's internal data communications systems, includingLANs and/or WANs. Plans, designs and implements networked systems,including configurations, supporting/troubleshooting network problemsand coordinating with vendors for installation of such items as routers,bridges, concentrators and switches. Works on project implementation.Provides training and assists with proposal writing. Conducts projectplanning, cost analysis and vendor comparisons.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
Operates a company's internal data communications systems, includingLANs and/or WANs. Plans, designs and implements networked systems,including configurations, supporting/troubleshooting network problemsand coordinating with vendors for installation of such items as routers,bridges, concentrators and switches. Works on project implementation.Provides training and assists with proposal writing. Conducts projectplanning, cost analysis and vendor comparisons.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
The NA Connected Services Project Manager position is responsible for the leadership and delivery of services projects for customers within the Connected Services business suite of offerings. This position requires self-initiative, ownership, excellent listening skills, commercial sensitivity, responsiveness, collaboration, technical engineering expertise, time management and business acumen. This position will be responsible for managing multifunction and multi-vendor efforts to plan, sell, implement, and support service solutions to address customers’ complex business issues. Manage the integration and/or development and execution of deliverables directly to the customer and in support of projects and support agreements that could exceed $1M in revenue. Global collaboration and project/support coordination will be needed as required.

This position requires the person to possess and demonstrate a diverse set of commercial and technical project management skills coupled with ability to think “big picture” which encompasses not only RA products and systems and their relationship to each other, but how those RA products and systems are incorporated with the overall application. The Project Manager has demonstrated leadership qualities of project engineering, planning, tracking and organizing to successfully take ownership and be the single point of contact for the customer in managing solutions support engagements throughout the lifecycle of the engagement.

The person in this position must also document and inform Rockwell Automation sales, delivery, and product leadership personnel of solutions to commonly experienced problems, workarounds, practices that create problems, product functionality, etc. to improve overall customer satisfaction and acceptance of Rockwell Automation solutions and services.

Potential candidates should have the capability to perform the following:
  • Oversee all project/program activities - commercially and technically
  • Manage support deliverables for assigned premium level project and support contracts
  • Generate proposals to customers
  • Drive resolution for all open issues
  • Act as primary contact to customer and sales engineer for service to customer
  • Ensure customer ROI expectations are met or exceeded
  • Provide detailed reporting and ROI analysis to customer, sales and management
  • Be able to recognize potential problems with existing equipment/processes and develop solutions with the ability to adapt to various engineering designs, applications, and process criteria to create more efficiencies for self and peers
  • Be a mentor to peers, for PM technical and commercial best practices
  • Frequently interact with others to build productive internal/external working relationships
  • Conduct presentations of technical information/project activities, etc.
  • Be able to receive assignments in the form of high level objectives with goals and the process by which to meet goals, while executing with excellence
  • Lead by example, striving for continuous improvement, demonstrating positive work ethic, fulfilling commitments to customers and Rockwell Automation, valuing and encouraging a diverse workforce, completing and submitting required reports on time, and acting in a professional manner
  • Provide timely responsiveness to customers, sales, and management with the appropriate level of urgency in delivering results
  • Be able to efficiently organize and prioritize tasks associated with multiple project executing in parallel
  • Be able to quickly drive effective resolution to customer escalations, generate commercial responses in reply, and incorporate corrective actions into the project moving forward
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary

Position is for a Technical Support Specialist supporting the PTC & Information Software Suite of Products from the new RA / PTC partnership.

Key customers include TechConnect OEM’s, System Integrators, Distributors, Sales, FSE’s and end users.

Fluency in both Danish and English languages is essential. Proficiency in another supported language (Swedish / French / Spanish) would be advantageous.

To maximise efficiency, the candidate may also be assigned to other Connected Services tasks, depending on the demand of the main PTC workload.

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Industry:
Automotive, Entertainment, Fibers & Textiles, Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Marine, Metals, Mining, Minerals & Cement, Oil & Gas, Power Generation, Print & Publishing, Pulp & Paper, Semiconductor & Electronics, Tire & Rubber, Water Wastewater
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary

Position is for a Technical Support Specialist supporting the PTC & Information Software Suite of Products from the new RA / PTC partnership.

Key customers include TechConnect OEM’s, System Integrators, Distributors, Sales, FSE’s and end users.

Fluency in both Danish and English languages is essential. Proficiency in another supported language (Swedish / French / Spanish) would be advantageous.

To maximize efficiency, the candidate may also be assigned to other Connected Services tasks, depending on the demand of the main PTC workload.

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Baltimore - Maryland
Job Summary

For the Right Candidate, This Role can be Located Anywhere in MD or Washington DC

The Channel Account Manager is responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. This individual is responsible for establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources.
Position Summary:

  • Formulates business strategies and plans to grow overall sales and market share

  • Coordinates activities and resource utilization with others in the sales organization

  • Implement and measures all Rockwell Automation market access commercial programs

  • Act as the single point of contact for each assigned distributor

  • Manages the development of assigned distributors and their performance.

  • Analyzes account requirements and develops account penetration plans with the distributor and Rockwell account manager to increase market share.

  • Resolves market access issues resulting in conflict (i.e. APR violations, etc.)

  • Measures distributor performance and implements distributor performance improvement programs.

  • Facilitates the implementation of new product launches and promotional programs through the direction of all channel team resources, including the distributor’s personnel.

  • Takes an active role in coaching distributor personnel and evaluating their competency in the support of Rockwell Automation products and services.

  • Assures that we have a consistent, high level of distributor capability to serve all customers in the assigned territory.

  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Belo Horizonte
Job Summary

The primary responsibility of the Field Service Analyst position is to provide customer support and Analysting through the performance of small projects, on-site installation, as well as troubleshooting, service, and repair of equipment. The Field Service Analysts work with our customers in order to improve and maintain an efficient and productive manufacturing system.

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Sao Paulo
Job Summary
Rockwell Automation, the world's largest company dedicated to industrial automation, employs about 22,000 individuals globally, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence, and serves customers in more than 80 countries worldwide.
When you choose Rockwell Automation, you join talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.



Principais atividades:
Elaborar propostas técnicas e comerciais de sistema de automação e Drive System;
Elaborar desenhos de arquiteturas de sistemas de automação e Drive System;
Solicitar cotações e negociação junto aos fornecedores;
Elaborar planilha de preços, fluxo de caixa, análise de riscos e aprovar as propostas junto à diretoria.
Buscar suporte técnico local e global do time Rockwell Automation para elaboração das propostasView More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Silkeborg
Job Summary
Rockwell Automation is looking for a Channel Account Manager, Finland & the Baltics who has passion for creating unique solutions, which can make a difference for our many customers. You will get the opportunity to work cross industries in a job where you will be able to use your expertise in order to assist our partners and distributors in Finland & the Baltics by developing their business through Rockwell’s market leading solutions.

Short Role description

This is a senior position, where you will drive, ongoing strategic business growth initiatives and leading the continued development in Finland and the Baltics. In your daily work, you will be responsible of continue to build a solid relationship with our existing Channel partners. In cooperation with a strong team of technicians and product specialists, you participate in the entire process from idea development and negotiation to delivery, you will engage in and continue to build a solid relationship with distribution channels. You will also be responsible for developing and coaching employees within the distributor’s team.

Business
In your job as Channel Account Manager, you will be responsible for the development and implementation of business strategies and sales objectives in Finland and Baltics. We expect you to be able to work with data analysis and monitor sales results providing swift and timely adjustments and strategic as well as day-to-day tactical and operational direction to the sales force and partners where needed. In addition. You will engage and collaborate actively at senior management level with our distribution to increase our market penetration and assurance of sales coverage.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Fresno - California
Job Summary

The Account Manager – End User is responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. The individual is responsible for establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources.

ESSENTIAL FUNCTIONS:

1. Owns the account strategy within the assigned accounts and communicates to the Industry Vertical Teams on an account by account basis when appropriate.
2. Establishes, executive level relationships with the customer base and understands customer processes and business model.
3. Coordinates and communicates with the solutions and channel component sales management and the distributor organizations.
4. Maintains accurate assessment of target and opportunity funnel within the Customer Relationship Management system.
5. Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Customer Centric Selling process.
6. Qualifies customer opportunities and qualifies and coordinates the solution design.
7. Brings the right resources to the table to impact the customer’s decision process and
presents solutions to the customer (value proposition).
8. Teams with corporate Contracts and Negotiations group to come to terms with customers.
9. Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.
10. Engages the Rockwell Automation account team and the senior Management, as required, to plan for and win opportunities.
11. Organizes and manages a technical engagement team for identified opportunities and integrates competitive data and strategy into proposals.
12. Obtains agreements and prices to support the proposal effort.
13. Supports customer/internal program reviews and also the development of district level Market Focus Plan.
14. Sets and helps manage internal/external partner expectations.
15. Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws.
16. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Brampton, ON, Cambridge, ON
Job Summary


The Customer Success Representative manage a portfolio of site-based accounts to ensure that they achieve their business outcome with Rockwell Automation’s subscription and services contracts. Responsible for ensuring effective technology and services adoption that leads to high renewal rates and expansion of annuity based contracts and subscriptions.

Key Responsibilities:

  • Responsible for the management and Annual Recurring Revenue Target associated to all contracts and software subscriptions within portfolio of site-based accounts.

  • Responsible for using data and workflow information from Customer Success Platform (Gainsight) to execute Onboarding, Adopt, Expand and Renewal motions relevant to each account in portfolio.

  • Translates available customer data contained within Customer Success Platform and other sources into value delivered to customer by engaging in Services contracts and software subscriptions.

  • Communicates value delivered to customer on a periodic cadence using QBR methodology and other means of communication/cadences.

  • Responsible for understanding customer data and insights to recommend changes or additions to existing contract and subscription scope that can improve the outcomes a customer can obtain. Use such recommendations to initiate an Expand Motion in conjunction with Sales.

  • Foster a teaming environment with Sales, Delivery and Distributor team members on behalf of customer. Collaborate with team members to ensure an optimal customer experience.

  • Provide feedback to the portfolio team to ensure customer feedback is built into service offerings.

Skills, Knowledge:

  • Experience with understanding customer buying behaviors & processes

  • Have knowledge on how services are organized and delivered – Collaborate with them on behalf of customers.

  • Ability to motivate and work with others to make customers successful.

  • Commercial acumen. Ability to collaborate and build trust with sales.

  • Excellent presentation and communication skills (written and verbal) to various levels of customer’s organization.

  • Comprehending the needs and requirements of customers in order to bring strategic value to them. Promoting customer needs as the key driver for business goals and initiatives.

  • Self-starter with strong collaboration skills

  • Capability of Managing Multiple Priorities.

  • Ability to work with cross functional teams

EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Cleveland - Ohio, Twinsburg - Ohio
Job Summary

The Solution Architect for Integrated Architecture (IA) is responsible for collaboration with Rockwell Automation sales and distributors within assigned geography to implement sales strategies and plans for assigned products and services to meet or exceed annual sales goals. This position provides domain expertise for industries, applications, and technologies related to assigned products / services and provides ongoing support to sales account managers in closing orders.

In addition, this role is responsible for identifying customer technical / commercial challenges and engaging appropriate resources to bring issues to resolution. The performance of these duties requires a substantial amount of independent interface with Rockwell Automation customers, system integrators, strategic alliance partners, and product division personnel.

  • Engages distributors to develop specialist team, ensures awareness and appropriate knowledge of new and existing products and technologies, supports local marketing making seminars and initiatives and works with the Territory Sales Manager to give appropriate feedback on distributor performance.

  • Works within assigned geography to execute business plan by focusing identified conversion target accounts, providing ongoing support for the established Market Focused Plan, ensuring that quotations for hardware/software include related attached services

  • Supports local Rockwell Automation and distributor initiatives and marketing programs, and providing ongoing support to sales account manager in closing orders.

  • Exhibits appropriate domain expertise of focus industries and applications within assigned geography to provide technical expertise for assigned products and services and is able to provide design consultation & technical expertise to customers.

  • Engages at key accounts and opportunities within assigned geography by providing presentations, demonstrations, proof of concept and other activities. Is responsible for identifying ways for customers to reduce risks by creating awareness of attached services.

  • Supports teaming across assigned territory by utilizing unique skills to assist others, leveraging other domain expert capabilities, engaging other territory resources when appropriate and collaborating with the counterparts to maximize Rockwell Automation content within customer base.

  • Understands and supports established business processes and serves as primary liaison between customers and Rockwell Automation sales account managers by collaborating with business unit and commercial resources to resolve issues

  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
#LI-MR1
#techjob

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Detroit - Michigan, Kalamazoo - Michigan
Job Summary

For the Right Candidate, This Role can be Located Anywhere in MI or Northern IN

The Solution Architect for Integrated Architecture (IA) is responsible for collaboration with Rockwell Automation sales and distributors within assigned geography to implement sales strategies and plans for assigned products and services to meet or exceed annual sales goals. This position provides domain expertise for industries, applications, and technologies related to assigned products / services and provides ongoing support to sales account managers in closing orders.

In addition, this role is responsible for identifying customer technical / commercial challenges and engaging appropriate resources to bring issues to resolution. The performance of these duties requires a substantial amount of independent interface with Rockwell Automation customers, system integrators, strategic alliance partners, and product division personnel.

  • Engages distributors to develop specialist team, ensures awareness and appropriate knowledge of new and existing products and technologies, supports local marketing making seminars and initiatives and works with the Territory Sales Manager to give appropriate feedback on distributor performance.

  • Works within assigned geography to execute business plan by focusing identified conversion target accounts, providing ongoing support for the established Market Focused Plan, ensuring that quotations for hardware/software include related attached services

  • Supports local Rockwell Automation and distributor initiatives and marketing programs, and providing ongoing support to sales account manager in closing orders.

  • Exhibits appropriate domain expertise of focus industries and applications within assigned geography to provide technical expertise for assigned products and services and is able to provide design consultation & technical expertise to customers.

  • Engages at key accounts and opportunities within assigned geography by providing presentations, demonstrations, proof of concept and other activities. Is responsible for identifying ways for customers to reduce risks by creating awareness of attached services.

  • Supports teaming across assigned territory by utilizing unique skills to assist others, leveraging other domain expert capabilities, engaging other territory resources when appropriate and collaborating with the counterparts to maximize Rockwell Automation content within customer base.

  • Understands and supports established business processes and serves as primary liaison between customers and Rockwell Automation sales account managers by collaborating with business unit and commercial resources to resolve issues

  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental)


EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Portland - Oregon, Seattle - Washington
Job Summary

The Account Manager – Channel (Systems Integrator) is responsible for the development and implementation of sales strategies and plans to maintain and grow the established business at assigned value added reseller accounts to meet or exceed annual sales goals and grow Rockwell Automation share with customers. The individual is responsible for establishing and maintaining relationships at assigned system integrator, solution partner, panel builder and electrical contractor accounts and engaging with distributors to ensure effective and efficient utilization of resources.

ESSENTIAL FUNCTIONS:

  • Owns the value added reseller (system integrator, solution partner, panel builder, electrical contractor) account strategy within assigned accounts and coordinates with the distributor on an account by account basis when appropriate.

  • Analyzes account requirements and develops account strategies with the distributor to manage system integrator partners in the assigned territory.

  • Develops, in conjunction with distributor, account deployment strategy to coordinate activities and resource utilization to ensure appropriate account coverage, clear responsibilities and identification/resolution of any coverage gaps.

  • Maintains regular planning cadence with Solution Partner and Recognized System Integrator partners to initiate, maintain and execute success plans.

  • Establishes relationships at all levels within the customer base and understands customer processes and business model.

  • Coordinates and communicates with the solutions and territory sales management and the distributor organization(s).

  • Maintains accurate assessment of target and opportunity funnel within the Customer Relationship Management system.

  • Assesses, manages and enhances partner competency through use of online and in person training and event participation.

  • Initiates and participates in best practice discussions with peers.

  • Teams with corporate Contracts and Negotiations group to come to terms with customers. Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.

  • Engages the Rockwell Automation market access team and senior management, as required, to plan for and win opportunities.

  • Sets and helps manage internal and external partner expectations.

  • Ensures through familiarity with company policies and procedures.

  • Appropriately applies policies and procedures in compliance with government laws.

  • Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).


EOE, M/F/Disabled, Vet
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milton Keynes
Job Summary
Telesales Manager
Position Summary
The role of the Telesales Manager is to oversee and manage a team of Commercial Specialists that are performing consultative sales over the phone. The role is to drive continued renewal rates for our TechConnect Technical Support service and business growth to achieve monthly and annual operating targets set by the business. They are also required to drive consistency and quality amongst the team and ensure that adequate processes and training needs are met.
The Telesales Manager is also responsible for liaising and working with other delivery organizations within CSM for the selling of additional services over the phone.
Principle Duties and Responsibilities
  1. Coaching, inspiring and motivating a consultative sales team.
  2. Ensuring the team meets the sales targets.
  3. Sales training, development, and performance management.
  4. A good understanding of the market dynamics in the respective sector.
  5. Developing sales strategies to guarantee success and growth.
  6. Developing and maintaining customer relationships
  7. To effectively cooperate and collaborate with management and teams outside of CSM, such as Sales and Customer Care
  8. Disciplined use of CRM system, communication and customer management.
  9. Handling customer/sales complaints and enquiries.
  10. Monitoring random calls for quality assurance.
  11. Forecasting and analyzing applicable data.
  12. Regular reporting of KPI’s and forecasts to different management teams
  13. Keeping to targets and managing KPI’s.
Requirements for the role:
  • Telesales experience
  • Experience managing a remote team
  • Excellent verbal and written communication skills
  • Ability to prioritize and handle multiple tasks at any given time
  • Detail oriented
Preferred Qualifications
Minimum college degree or similar
Travel Requirements
Flexibility for travel is required and can include both domestic and international trips.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Cincinnati - Ohio, Columbus - Ohio
Job Summary

The End User Account Manager is responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. This individual is responsible for establishing and maintaining relationships at assigned Food & Beverage Head Quarter account.

  • Owns the account strategy within assigned accounts and communicates to internal Rockwell teams on an account by account basis as appropriate.

  • Establishes, executive level relationships with the customer base and understands customer processes, business drivers and organizational model.

  • Coordinates and communicates with the services, solutions and territory sales management and the distributor organizations.

  • Proactively collaborates with the North America Industry team Industry Managers.

  • Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Insight Selling methodology.

  • Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer’s decision process and presents solutions to the customer (value proposition).

  • Brings the right resources to the table to impact the customer’s decision process and presents solutions to the customer.

  • Organizes and manages a technical engagement team for identified opportunities and integrates competitive data and strategy into proposals.

  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.

  • Teams with corporate Contracts and Negotiations group to come to terms with customers.

  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.

  • Engages the Rockwell Automation account team and the senior management, as required, to plan for and win opportunities.

  • Obtains agreements and prices to support the proposal effort.

  • Supports customer/internal program reviews and also the development of territory level Market Focus Plan.

  • Sets and helps manage internal/external partner expectations.

  • Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).

EOE, M/F/Disabled, Vet
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