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1
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Mayfield Village - Ohio
Job Summary

Position Summary

The primary responsibility of the Remote Support Engineer position is to provide technical support to Rockwell Automation customers, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging systems. The Remote Support Engineer will be responsible for providing technical expertise on our core products and technologies.

ESSENTIAL FUNCTIONS:

Support our customers and field personnel with troubleshooting and resolving customer issues via the phone, chat, and email.
Manage all customer interactions including and not limited to, setting expectations with customers prior to concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, executing the Knowledge-Centered Support (KCS) process and following up with customer(s) in a timely manner.
Support the achievement of customer satisfaction metrics.
Manage small projects with supervision.
Adhere to all necessary company policies and procedures, standard operating procedures and completing company/organization-wide required documentation/trainings.
Support entire core area of Automation, including our controllers, operator interfaces, and networks, with limited supervision.
Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced problems, installation practices that create problems, how-to guides, etc. to improve customer satisfaction and acceptance.


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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Capelle aan den Ijssel
Job Summary
Rockwell Automation
TECHNICAL AND SALES YOUNG GRADUATES
How does being a part of the following sound to you?


Dynamic and dedicated international team. The world’s leading automation company. A company delivering and contributing to cutting edge technology and digitalization. An organization driven by ethics, integrity, and a commitment to sustainability. A unique creative and technical environment where you can make a difference for yourself and for others.

Does this sound good? Then you should start your career together with us at Rockwell Automation!
Career and personal development. You will become part of an international and highly skilled team, where two days are never the same. Everyday life within Rockwell Automation can be hectic, but is characterized by a positive, professional and solution-oriented atmosphere. Together with your colleagues, you will solve challenging tasks and exciting projects in a creative and international environment. It is our goal to give you the best possibilities to shape your career and future with Rockwell Automation.

Our unique training Program

You will participate in the 1-year Graduate program together with other graduates from different parts of Europe starting November 2019 where you will get acquainted with many facets and departments in our company. We offer a unique international training program where you will get insights in our solutions and applications while preparing for a technical and/or commercial role, depending on your competences and preferences. Approx. 15 weeks of the one-year program will consist of 3 modules of training and education, during which you will be staying in Brussels, Belgium, together with other EMEA Graduates.
In your dedicated country in the EMEA region, you will be rotating in our different departments to have a deeper knowledge of the company's structure, processes and products Your main tasks will be:


  • Participation in customer visits together with your mentor or other colleagues
  • Development of customer- and product solutions
  • Participation in and responsibility for sales projects and solutions together with our customers
  • Specialization in selected areas depending on your interests and qualifications
  • 15 weeks’ international technical training and education in our product portfolio
  • Participation in local training as a part of the EMEA Graduate program

We offer

We offer attractive employment conditions such as pension scheme and health insurance contribution. Socially, you will become part of an active community, which focuses on close cooperation and excellent unity.

If this sounds interesting, please send your application consisting of CV + 3 points on why you could make a difference for us at Rockwell Automation + Exams Certificates (or transcripts).



Or visit our web page https://careers.rockwellautomation.com. We will start interviewing as soon as possible so send your application today!

Our Requirements

We will choose you based on your education, motivation and not least your potential. We are interested in developing your career and help you make the best possible use of your potential.

We expect you to have:
  • A Degree within electronics, automation, mechanical engineering, technical sale
  • A strong interest in automation and digitalization
  • A strong communication and collaboration skills
  • An ability to work independently
  • Good knowledge of MS Office programs
  • Fluency in Dutch and English -spoken & written- is a must, any other languages are an asset
  • Knowledge about automation products and systems is an advantage but not a requirement
  • readiness to travel

More information
https://www.rockwellautomation.com/nl_NL/about-us/graduate-programme.page?View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Mayfield Heights - Ohio, Milwaukee - Wisconsin
Job Summary

The Commercial Course Developer Partners and Acquisitions serves as a course development subject matter expert throughout a wide range of competency based and sales process activities. This role will design, develop and/or partner to create selling skills development courseware for sales competency programs that are focused on partners and recent acquisitions. Examples are PTC, Sensia and Emulate 3D. The Course Developer, Commercial Competency will work with Commercial Competency leadership and the Learning Consultants to create courseware and tools to increase the effectiveness of the global selling organization.

This role will be responsible for helping drive adoption of competency programs globally, ensuring that courseware and tools meet the needs of all global regions. This role will have a focus on eLearning competency programs and tools, while supporting material development of instructor led courses.

Additional responsibilities:

  • Demonstrate and utilize effective project management, course design, and evaluation skills
  • Ability to develop courseware and tools in alignment with overall competency organization goals, learning maps, and sales processes
  • Ability to work with the larger organization, including sales, Business units, and marketing to create alignment with competency programs
  • Translate complex commercial and technical information into clearly articulated training tools.
  • Develop expertise with Rockwell Automation go-to-market strategy, sales model and growth priorities in order to develop appropriate competency material
  • Apply a performance-based training methodology to include instructionally sound training methods in a variety of formats (instructor-led, e-Learning, job aids, etc.) to address competency gaps
  • Work with subject matter experts to obtain technical and commercial guidance and feedback
  • Demonstrate the ability to effectively manage multiple projects and adapt to shifting priorities
  • Ability to serve multiple clients at all levels, prioritize requests and negotiate deadlines
  • Contribute to continuous process improvement and "value add" philosophy by analyzing and improving upon current solutions
  • Develop skills and knowledge by taking advantage of training and professional development opportunities in order to stay current on competency best practices
  • Collaborate with cross-business and cross-regional teams to leverage expertise where is it available to get the job done

EOE, M/F/DISABLE, VET
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Albany - New York, Boston - Massachusetts, Portland - Maine
Job Summary

The Senior Field Support Engineer serves as a primary contact for Rockwell Automation’s customers. They are focused on improving customer relationships by resolving commercial and technical issues. The Field Support Engineer works on a variety of commercial and technical issues both independently and with a team. Other activities of the Field Support Engineer include but are not limited to:

  • Provide customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems

  • Evaluate and approve operational quality of system equipment

  • Serve as company liaison to the customer for multiple topics

  • Participate in the establishment, measurement, and achievement of customer satisfaction metrics

  • Perform project management function for customer projects including needs identification, scheduling, tracking, and reporting

  • Provide leadership for project engineering teams, contract employees, and project support personnel

  • Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.)

  • Communicate with Rockwell Automation and customer management regarding project details

  • Support an environment conducive to successful team interaction and customer satisfaction

  • Responsible for following all applicable corporate, company, governmental and regulatory policies and procedures as appropriate for this position

  • This position will require the ability to travel throughout the service area

EOE, M/F/Disabled, Vet
#LI -MW1
#techjob

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Bogota
Job Summary
Our Sr. Networks Consultant role encompasses the lead technical advisor responsibilities for interfacing with our valued clients on large scale, multi-site global projects to develop and deploy robust network solutions. The Sr. Networks Consultant will interact directly with key internal and external contacts on the deployment and rollout of network infrastructure and security related efforts. These projects will be specific to enabling a Connected Enterprise by connecting the Industrial Internet of Things at our key global customer facilities.

Potential candidates should have:
  • ‘Hands-on’ experience in assessing, designing, and deploying network infrastructure in environments including process automation, discrete controls, and automated manufacturing processes / equipment.
  • Experience in designing and deploying network infrastructure (switches, routers, firewalls, etc.) within an Industrial Network
  • Understanding of various industry standards including ISA, ANSI, NEMA, NERC, IDC, NEC and NIST standards. Specific focus on NIST 800-82, NERC-CIP, IEC-62443 Standards would be an added benefit
  • Experience in PLC, Networking and SCADA design/programming including data extraction and data analysis.
  • Solid technical skills with various Ethernet protocols including EtherNet/IP, specifically around assessment, design and implementation of complex systems.
  • Strong communication skills and commercial skills, ability to handle multiple projects / interactions, and ability to interact with various global teams, clients and vendors including those in international regions.
  • Ability to stand up and configure firewalls from various vendors including the latest Cisco FirePower platforms
  • Familiarity with a variety of networking and / or security concepts, practices, and procedures, to include manufacturing and enterprise network convergence, network protocols, communication optimization, application effects on system performance and human exploitation techniques on the manufacturing network.
  • Experience in developing and deploying solutions in a virtual environment.
  • Design, implement and support key global customers’ converged business and manufacturing/industrial networks and user needs in parallel with their overall business strategies.
  • Write detailed documentation that could include customer requirements, system specifications, observed issues with remediation recommendations or implementation plans in order to develop or modify manufacturing infrastructure.
  • Design, recommend, and implement network infrastructure and associated configuration changes.
  • Design customer secure manufacturing architectures and provide vision, problem anticipation, and problem solving ability to customers.

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Atlanta - Georgia, Charlotte - North Carolina, Dallas - Texas, Nashville - Tennessee
Job Summary

The Partner Success Manager collaborates with Channel Management, Channel Sales and Distributor Services Management within their region to ensure that they achieve the goals of the Channel Lead segment of the Rockwell Automation’s Customer Success Program. Responsible for inspiring Distributors implement an effective Annual Recurring Revenue Strategy that leads to high & on-time renewal rates and expansion of annuity based contracts and subscriptions.


Key Responsibilities:
  • Works with Channel Sales Management Team and Distributor Management to ensure local Channel Partners have strategic plan, enabling staff and policies to renew & expand Annual Contracts on-time. Additionally, inspire Channel Partners develop an effective Annual Recurring Revenue Strategy.
  • Responsible for ensuring participants of channel segment of Customer Success program are successful per Adoption, Expansion, Renewal and Expansion metrics/goals outlined by the program.
  • Responsible to ensure data and workflow information from Customer Success Platform (Gainsight) is available to Distributors within their area of responsibility to help execute Onboarding, Adopt, Expand and Renewal motions relevant to each account in their respective portfolios.
  • Helps Distributors translate available customer data contained within Customer Success Platform and other sources into value delivered to customer by engaging in Services contracts and software subscriptions.
  • Works with Channel Sales Team and Distributor Management to ensure Distributor personnel Communicates value delivered to customer on a periodic cadence using QBR methodology and other means of communication/cadences.
  • Responsible for supporting programs that help Distributor Management & personnel understand customer data and insights to recommend changes or additions to existing contract and subscription scope that can improve the outcomes a customer can obtain. Use such recommendations to initiate an Expand Motion in conjunction with Sales.
  • Foster a teaming environment with Sales, Delivery and Distributor Management team members in order to help & inspire Distributors be successful with their ARR strategy.
  • Collaborate with team members to ensure an optimal customer experience.
  • Provide feedback to the portfolio team to ensure customer feedback is built into service offerings.
  • Collaborate with stakeholders (Distributor Services Program Manager, Marketing, Enablement, etc.) in the development and execution of programs supportive of a successful deployment of channel segment of the Customer Success charter.
#LI-AP1
This position can be located in either Dallas, Atlanta, Charlotte, Nashville, or remote within these locations.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Cincinnati - Ohio, Ladysmith - Wisconsin, Mayfield Heights - Ohio, Mayfield Village - Ohio, Mequon - Wisconsin, Milwaukee - Wisconsin
Job Summary

Responsible for successfully planning, controlling and managing project deliverables to ensure that customer needs are met. Manage the efforts of team members and third party vendors. Manage the integration and/or development and delivery of deliverables directly to the customer.

ESSENTIAL FUNCTIONS:

Functional

  • May participate in development of business team strategic plan.

  • Performs all aspects of project management functions for customer projects, including commercial responsibility and minimal technical.

  • Manages execution of assigned projects within margin targets.

  • Manages and reports all financial aspects of assigned projects.

  • May apply complex and advanced project management and scheduling techniques.

  • The ability to manage a portfolio of projects and being organized is a must.

Leadership

  • Leads efforts of project personnel on complex projects.

  • Coaches and helps develop less-experienced engineers assigned to projects.

  • Leads multiple project teams typically consisting of engineering, manufacturing, testing and quality teams.

  • Coordinates activities with support teams and other capabilities.

  • May lead internal project process improvement efforts.

Interpersonal

  • Responsible for resource scheduling to meet project plan requirements.

  • Negotiates change orders with customers.

  • Serves as the primary interface with customer, sales and other Rockwell Automation entities for assigned projects.

  • Supports an environment conducive to successful team interaction.

  • Must have excellent negotiation skills.

Business

  • Responsible for the plan, budget, structure, schedule and staffing for projects which are of significant and strategic importance to the customer and corporation.

  • Must perform monthly project forecasting, be financially responsible for a portfolio of projects, track costs and discuss revenue recognition during monthly meetings with finance and management.

  • Acts as Rockwell Automation representative for assigned projects.

  • Complete responsibility for successful outcome of projects. Manages a portfolio of projects with a total value between $5M to $10M.

  • Responsible for managing subcontracts that include labor and/or fixed price deliverables.

  • Responsible for meeting project schedule, margin, and customer satisfaction targets.

  • Builds partnerships at the business management level of key customers.

  • Responsible for following all applicable corporate, company, governmental and regulatory policies and procedures as appropriate for this position.

EOE, M/F/Disabled, Vet
#LI -CB2
#techjob


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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Mexico City
Job Summary

Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence. When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century. You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth â€" and career opportunities. As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.

Position Summary

    • Assisting customers, on Asset Management strategies.
    • Administers repairs, inventories, maintenance strategies, through Asset Management strategies, delivering savings to customers and Rockwell with additional business
    • In charge of implementing the techniques of Asset Management Professional to produce customer benefits and AMR business.
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Industry:
Food & Beverage
Job Category:
Sales, Services, and Solutions
Location:
Prague
Job Summary
In Motion / Machine migration business,
Responsible for the design, implementation, test and customer-site start-up of control,
information and automation systems working in a project team environment.
Reporting structure:
Team leader, supervisor or manager.
Experience required for Professional Level:
· Typically two to five years experience in systems engineering related to
information or automation systems including successful field start-up experience.
· Conversant with MS Office software products Excel, Access, Word, etc
Core Competencies
· Contributes professional & technical expertise
· Collaborates & team effectively
· Communicates effectively
· Adds value for customers & partners
· Attains results
· Drives productivity
· Thinks and acts strategically
· Demonstrates business & financial acumen
· Leads change
· Acts courageously
Required education:
· Bachelors degree in Engineering discipline or equivalent knowledge, industry
application knowledge
· Local language skills, plus excellent English language (verbal and written)
Principal duties and responsibilities:
Overview
· Significant experience in conducting system field start-up activities.
· Typically possesses broad application/technical knowledge relevant to assigned
business team.
· Must be able to work in a stressful environment where constructive feedback from
others is encouraged.
· Must have excellent conflict resolution skills.
· Must be available and willing to work overtime, weekends and holidays to meet
customer project commitments.
· Must perform duties in the office or outside the office as part of a project team.
· Must be able and willing to travel and work at customer sites, including industrial
plants, ships, etc., which may require climbing, working in confined spaces and other
unusual work environments.
Functional
· Provides updates to project manager/leader pertaining to status of activities,
performance to schedule and performance to budget for self and other lessexperienced
engineers.
· May participate in proposal development activities.
· Performs detailed system design, implementation and start-up.
Interpersonal
· May serve as the primary interface with the customer for assigned projects
· Supports an environment conducive to successful team interaction
· Interacts with Project Management, hardware design, purchasing, and assembly
personnel in support of project efforts.
· Obtains product technical information from other business units of RA as required
Leadership
· May lead project teams typically employing 1-3 engineering professionals.
· Coaches and mentors less-experienced engineers assigned to projects.
· May lead contractors on project assignments.
Business
· May lead technical execution of complex projects
· Responsible for meeting project schedule, engineering hours budgets, and customer
satisfaction targets.
· Builds partnerships at a technical level of key customers .
· Must be commercially aware of the impact to the business of selecting and
developing the project design and implementation
· May present and develop technical aspects of sales proposals to customers.
· Responsible for following all applicable corporate, company, governmental and
regulatory policies and procedures as appropriate for this position.
· Expected to deliver a number of sales opportunities and leads through direct
involvement with customers, during a project and post implementation
· Responsible for delivering projects that meet the quality systems of the customer and
the business unit
information and automation systems working in a project team environment.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Prague
Job Summary
DESCRIPTION
Analyzes, designs, programs, debugs, and modifies software enhancements and/or new products used in local, networked, or Internet-related computer programs. Code may be used in commercial or end-user applications, such as materials management, financial management, HRIS or desktop applications products. Using current programming language and technologies, writes code, completes programming, and performs testing and debugging of applications. Completes documentation and procedures for installation and maintenance. May interact with users to define system requirements and/or necessary modifications.
JOB COMPLEXITY
Works on issues of moderate scope where analysis of situations or data requires a review of relevant factors. Exercises judgment within defined procedures and practices to determine appropriate action.
SUPERVISION
Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
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Industry:
Automotive
Job Category:
Sales, Services, and Solutions
Location:
Prague
Job Summary

We are searching for System integration engineer. We can offer you very interesting opportunity in THE UNIQUE continuously growing business.


If you have an experience from system integration, development in C# .NET and you are interested in Industrial Automatization or vice versa we are waiting for you. You can be part of our company with more than 115 years of tradition in the specific area of expertise.

You can see general job description below:
· Execute project specification, design, implementation and commissioning tasks within discrete assembly process solutions such as conveyor systems, assembly lines (automatic, semi-automatic or manual), Poka-Yoke systems, End-of-Line Test Systems
· Provide technical and application expertise
· Proactively search for quality improvements to provide the best service for our customers
· Demonstrate openness to obtaining input and learning from others, as well as proactively sharing own ideas and best practices
· Seek out diverse ideas and points of view to achieve project and business success
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Beijing
Job Summary
DESCRIPTIONDesigns, defines and implements complex system requirements forcustomers and/or prepares studies and analyzes existing systems.Determines system specifications, input/output processes and workingparameters for hardware/software compatibility. Coordinates design ofsubsystems and integration of total system. Identifies, analyzes andresolves program support deficiencies. Develops and recommendscorrective actions.JOB COMPLEXITYWorks on issues of diverse scope where analysis of data requiresevaluation of identifiable factors. Demonstrates good judgment inselecting methods and techniques for obtaining solutions.SUPERVISIONNormally receives little instruction on day-to-day work, generallyinstructions on new assignments.EXPERIENCETypically requires a minimum of 5 years of related experience.KNOWLEDGE/SKILLA experienced professional with a full understanding of areaof specialization; resolves wide range of issues in creative ways andeffective ways.SCOPEReceives assignments in the form of objectives and determines theprocess by which to meet goals.INTERACTIONFrequently interacts with peers and customers to gain cooperation ofothers or conduct presentations of technical information/projectactivities. Networks with senior internal/external personnel in own areaof expertise.EDUCATIONBachelors DegreeLEVELPROF 3View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Katowice
Job Summary
Position Summary :
Summary/Scope of Position:
The primary responsibility of the Technical Support Engineer position is to provide technical support to Rockwell Automation customers’, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging systems. Technical Support Engineer will be responsible for providing technical expertise for wide range of Rockwell Automation products and technologies .


Essential Functions:

Provide customer support by troubleshooting and solving customer issues via chat channel and phones occasionally.
Manage customer interactions including and not limited to, setting expectations with customers prior to concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, executing the Knowledge-Centered Support (KCS) process and following up with customer(s) in a timely manner
Serve as company liaison to the customer for multiple product families and various types of customer inquiries.
Participate in the establishment, measurement, and achievement of customer satisfaction metrics
Adhere to all necessary company policies and procedures, standard operating procedures and completing company/organization-wide required documentation/trainings.
Support entire portfolio of products supported via chat channel and independently applies knowledge.
Develop area(s) of expertise within above product scope and deliver internal training/knowledge sharing to respective core area.
Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced problems, installation practices that create problems, how-to guides, etc. to improve customer satisfaction and acceptance.


EOE, M/F/Disabled, Vet
Qualifications :


EXPERIENCE
Typically requires no previous professional experience.
KNOWLEDGE/SKILL
Learning to use professional concepts. Applies company policies and procedures to resolve routine issues.
SCOPE
Receives predetermined assignments subject to moderate level of control and review.
INTERACTION
Interacts daily with peers and customers (typically internal) to exchange or present factual information. Builds stable working relationships internally.
EDUCATION
Bachelors Degree
LEVELPROF 1
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Auckland
Job Summary
Order Management
• Owner of all NZ orders received from Distributor / Direct Order until order is released in SAP.
• To coordinate with GEC team to ensure fluidity of order entry process.
• Ensure GEC has all the right documents for order processing.
• Follow up on all orders to fulfill Ops Targets.
• Maintain high level of communication with distributor all aspects of the services business .
• Maintain Weekly Order Entered Sheet for local tracking.
• Ensure business compliance in all related aspects.
Project tasks
• Coordinate Order entry – Service Orders – Procurement – Executions – Sign Offs (customer acceptance).
• Projects Requisitions – Ensure all items are verified, ordered and delivered. Work with SSO & GEC Team.
• 3p contractor admin management (3p call outs, Service Confirmations, Project Sign Off)
• Maintain Project tracking report for South Pacific.
Training Management
• Work with Training coordinator / Distributor on local training organization (Venue, catering, delays, etc)
• Manual TRN confirmations
• Shipment of training gears and items arrangement with Logistics
• Create / maintain DTSA usage reports
NZ Rotable Hub Control
• Working with PLS / Customer Care Team for NZ Repair / Exchange shipments and tracking
• Maintenance of the NZ rotable stocks managing it with AUS PLS Team
Regional PMA Contracts Management (111 contracts)
• Own PMA E2E process for Australia and Zealand.
• Maintain up to date PMA Master file
• Working with proposals team - NBV to be prepared when 3 months rolling report with any contracts up for renewals.
• MB58 file update
• PMA Scope changes (Billing adjustments, PPR adjustments, MB58 adjustments, Part Extension if any)
• Renewals (Checked pricing, Proposals - PWO and Approvals, automate NBV calculation) – 90 days ahead
• Make sure all PMA orders / replenishment is verified, ordered and delivered in a timely manner.
• Handling PMA returns stock rotation / scrapping
• Schedule for drive reforming, stock maintenance and audits
Billing Admin (GJC)
• Review & Release PMA contracts (Australia & New Zealand)
• Perform Billing Admin duties.

The replacement resource to continue to perform operational tasks and additionally assist New Zealand delivery team in project admin related tasks.
This will better support the NZ delivery team to focus better on business, supporting our customers and winning orders.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Perth
Job Summary

· Provide technical sales support for the Power and Control Business Unit to help achieve AOP in assigned geography.

· Operate as primary liaison for the Business Unit within assigned geography – coordinating interface between the Geo Sales / Distribution Partners and the Regional Product Managers for the Power and Control Business Unit. .

· Provide assistance to the State Manager with the Opportunity and Account Planning – focusing on ensuring the Power and Component Business is adequately represented.

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Brampton, ON, Calgary, Montreal
Job Summary
The sales engineering role is a critical link between Rockwell Automation and our customers. Sales internships are the first step to a career as a sales engineer. The sales intern will be responsible for a focused customer facing, sales-related activity that may include launching new products, introducing Rockwell Automation software tools, conducting technology updates, etc. The sales intern will provide product demonstrations, presentations, and meet directly with customers. The sales intern will follow a discipline selling process by identifying targets, making sales calls, and by tracking and organizing customer input and feedback. As a sales intern, you will be trained extensively so you can consult our customers on the proper application of the appropriate solution based on your area of focus.

Sales interns need to become thorough familiar with company policies and procedures and appropriately apply policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network.View More
Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Santiago
Job Summary
Rockwell Automation, the world's largest company dedicated to industrial automation, employs about 22,000 individuals globally, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence, and serves customers in more than 80 countries worldwide.
When you choose Rockwell Automation, you join talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.

Account manager based in southern Chile, preferred in Osorno, Valdivia or Puerto Montt area.
Responsible for the development and implementation of sales strategies and plans to acquire new business for assigned solutions and services to meet or exceed annual sales goals and grow market share. The individual is responsible for establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources.
The position will require permanent contact with the assigned accounts in order to seek the complete satisfaction of the client, assist in their needs, understand their drivers and, in this way, help grow the business. In addition, it will seek to incorporate service contracts and engineering solutions.
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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Karlsruhe
Job Summary
Functional (Sales)
• Responsible for achieving and exceeding the annual sales target through the maximization of business opportunities at the specified accounts.
• Responsible for developing and implementing effective account plans for all accounts assigned
• Lead and coordinate the efforts of Rockwell Automation resources in order to provide Rockwell Automation solutions, products and services to the customers
• Coordination, where necessary, of Global, Pan-European and In-Country sales initiatives and activities as defined by Sales Management.
• Responsible of executing, directly or in collaboration with other resources the Rockwell Automation sales process necessary to obtain the orders (i.e. Identify sales and business opportunities, present quotes and proposals, negotiate and close the orders).
• Responsible for the preparation and presentation of quotes, sales proposals, and contracts to the customer in compliance with Company Policies and Standards, obtaining the appropriated approvals.
• Handles objections effectively and manages a pipeline of opportunities, negotiates profitable deals.
• Consult with other functions on issues like pricing, product specification, warranties and product adaptation to ensure that we provide the appropriated business and technical solution to the customer need.
• Collaborate with all sales teams to increase market penetration, assure sales coverage and provide appropriated order fulfillment
• Develops, uses and share success of concepts and ideas to present Rockwell Automation’s capabilities.

Business

• Build effective business relationship with the Accounts through understanding their organization, developing a business relation with senior management, identifying key decision-makers and understanding their business, strategy and directions.
• Develop and implement a customer focused sales strategy based on the Rockwell Automation strategy and all relevant customers information to optimize business opportunities.
• Focuses on opportunities that support Rockwell Automation’s market strategy
• Understands business models and how they can exploited, including the interpretation of financial statements

Leadership
• Overall account coordination
• Coordinate the account plan and target setting for all his/her accounts
• Share and drive information about new potential Accounts with Sales Management for further analysis.
• Ability to set and achieve challenging targets.
• Takes initiative in response to changing circumstances within the organization or markets
• Report any information relative to competition or market trends and new competitive product developments to the appropriate resources through standard required reporting formats.
• Utilization and up-to-date maintenance of the sales and customer relationship management tools (i.e. Marketing Manager), optimizing his/her activities by using these tools intensively.
• Ensure the right level of business information exchanged within the organization.
• Ability to set priorities that maximize revenue and profitability
• Coaches others to improve performance
• Keeps skills and knowledge in all areas (technical and commercial) up to date

Interpersonal
• Collaborate with other Account Managers to define targets for MPS, MES, Components and Stand Alone business opportunities in his/her accounts
• Responsible to engage other Account Manager and/or Commercial Engineers in the specific selling approach for certain areas
• Provides timely information to support effective management of the business to all levels
• Excellent communication to foster an open environment
• Identifies key issues from information gathered
• Demonstrates behavior in accordance with Rockwell Automation values
• Acts with highest integrity in all areas
• Ability to motivate others and him/herself

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions, Supply Chain and Operations
Location:
Mayfield Village - Ohio
Job Summary

At Rockwell Automation, we connect the imaginations of people with the intelligence of machines to expand what is humanly possible, making the world more intelligent, more connected and more productive.

We know that expanding human possibility requires connections. We do that every day with our customers as we bring the Connected Enterprise to life, but we don’t stop there. We work to expand human possibilities in our communities — giving back, helping grow the next generation of STEM leaders and building relationships that last.

Our team cares about the work we do. We make an impact on the world because we strive to solve real problems for real people and expand human possibility. From solutions that address a single issue to transforming a company into a Connected Enterprise, every maker and problem solver in our company contributes to something that matters.

As a Customer Care Representative, you are passionate about customer service and resolving issues to deliver a great customer experience every time! You are excited about working in a dynamic environment, where no two days are the same, embracing change and thriving on the challenge of delivering the best possible outcomes for customers. You will be responsible for the facilitation of order requests allowing Rockwell Automation to meet the urgent demands of our customers. Additionally you will be focused on identifying process improvement opportunities and assisting in driving those opportunities to implementation.

What you will be doing:

  • Primary responsibility will be supporting customer and Distributor orders

  • Acting as a subject matter expert on business systems used to process and support orders.

  • Identifying trends through analysis and escalating to the proper channel.

  • Collaborate with Specialists and Business Process Owners to identify and develop best practices.

  • Working with shipping facilities and couriers to track and expedite shipment requests

Who we are looking for:

  • You are ethical, intelligent, optimistic and resilient.

  • You have excellent interpersonal, analytical and communication skills.

  • You are adaptable and can identify the urgency of tasks and can prioritize the tasks accordingly.

  • You are excited to work in a dynamic, fast paced and challenging environment.

  • You have strong computer skills and can quickly navigate multiple business systems to process requests within specified SLAs.

  • Process oriented, detailed and adaptable to changes in technology.

EOE, M/F/Disabled, Vet

#LI -TP1
#techjob

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Industry:
Not Specified
Job Category:
Sales, Services, and Solutions
Location:
Milan
Job Summary

Sells company’s products and/or services to existing named accounts within a geographic territory. Maintains relationships with existing named accounts. May have their own accounts or work on a team.

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